{"id":3210721,"url":"https://alion.io/job/central-health-epic-application-analyst-security","title":"Epic Application Analyst (Security)","company":{"id":1826968,"name":"Central Health","domain":"centralhealth.net","url":"https://alion.io/company/centralhealth-net","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1085},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T16:44:54Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-27T02:13:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nThe Epic Application Analyst is the Subject Matter Expert and technical point of contact. They are responsible for three primary areas of work: Projects, Changes, and the highest point of Break/Fix escalation. They are responsible for configuration of Epic applications, leading Requirements Gathering Sessions, technical documentation, and testing (internal and User Acceptance Testing). They participate as a member of the project team, working on upgrades and new application and workflow implementation, including partnering with the Interface Team to connect third party applications. A strong understanding of workflow interdependencies is required to provide guidance to the customer for informed decision making. The Epic Application Analyst will also perform other duties as assigned. This position is considered remote, which means that individuals in this position may work at their place of residence; however, they will be required to be on site during the first 90 days as needed and may be required to occasionally visit the Central Health administrative office or health centers in Austin, Texas. Remote work not available for residents of California, New York, New Jersey, Hawaii, Maryland, or Virginia.\n**** Remote = Individuals in this position may work at an approved off-site location; however, they may be required to occasionally visit an on-site location in Austin, Texas.\nResponsibilities\nEssential Functions\nResponsible for building system components, testing, implementation support, and maintenance of assigned Epic applications.\nPerform in-depth analysis, troubleshooting, data collection, and root cause analysis and then identify and/or implement potential solutions for issues related to the system or usage of it.\nAnalyze/review and test each product release and communicate needed changes to operations.\nMust be able to document and follow system change control procedures for the system.\nWork closely with other analysts, Epic third- party vendors, and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.\nResearch, analyze, facilitate, and implement business and system workflows in order to expedite process improvement and coordinate business practices.\nIdentify best practices and implement opportunities for standardization.\nUtilize standardized department tools/software systems to plan task/projects and monitor progress toward milestones and deadlines, reassigning resources when necessary to meet organizational objectives.\nMaintains up-to-date expertise on the operation and application of various applications.\nEssential Functions\nMaintains a working knowledge of key indicators, standards, and processes related to EMR systems.\nAble to travel between all Central Health clinics.\nProvides third tier support for various applications/modules when an issue is escalated to the help desk.\nCreate and track tickets with vendors. Ensures support tickets are being worked in a timely manner in accordance with our service level agreements (SLA).\nProvide technical support via phone, online, and/or in person.\nServe as a primary resource to the EMR super- users in ticket resolution.\nGuides workflow design, building and testing the system, and analyzing other technical issues.\nCoordinates system changes with the governance team for decision making.\nIdentifies and implements requested changes to the system.\nServes as a liaison between end users’ workflow needs and technical staff/vendors.\nMaintains regular communication with vendors for assigned applications.\nWorks with vendors, the organization, and end users to ensure the systems meet the organization’s business needs regarding the project deliverables and timeline.\nProvides management technical system guidance to improve and streamline operational workflows.\nWorks collaboratively with the trainers to ensure that training materials are up to date and reflect the current build of the various systems\nQualifications\nMINIMUM EDUCATION:\nHigh School Diploma or equivalent\nMINIMUM EXPERIENCE:\n1 year of experience supporting an EMR or similar software applications in a healthcare environment\nPREFERRED EXPERIENCE:\n3 years of experience as a super user or analyst supporting an EMR or similar software applications in a healthcare environment.\n3 years of Any experience implementing or supporting an EMR.\n3 years of Epic EMR experience.\nREQUIRED CERTIFICATIONS/LICENSURE:\nEPIC - EPIC Certification Epic certification required within 6 months of hire or within six months of completing Epic training.\nMust meet Central Health’s Epic pre - assessment criteria Required","description_format":"text","description_chars":4636,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Virginia","iso":null,"kind":"city"},{"name":"New Jersey","iso":null,"kind":"city"},{"name":"Maryland","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"},{"name":"Hawaii","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-24T16:44:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/central-health-epic-application-analyst-security","json_url":"https://alion.io/job/central-health-epic-application-analyst-security.json","meta":{"generated_at":"2026-10-27T02:16:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1428,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1826968},"rest":"https://alion.io/mcp/rest/get_company?id=1826968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcentral-health-epic-application-analyst-security"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcentral-health-epic-application-analyst-security"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcentral-health-epic-application-analyst-security"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/central-health-epic-application-analyst-security\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcentral-health-epic-application-analyst-security"}]}