{"id":3184165,"url":"https://alion.io/job/central-states-sales-manager","title":"Sales Manager","company":{"id":1804935,"name":"Central States","domain":"centralstatesco.com","url":"https://alion.io/company/centralstatesco","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jasper, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":141000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2720},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-23T19:03:47Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-03T22:22:08Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.\nSo, who are we looking for?\nPeople who “Own It” - Commitment to the customer, the company, and each other:\nYou are customer-focused with an eye for detail.\nYou are reliable.\nPeople who “Can Do” - Our Attitude:\nYou are an innovative thinker pursuing continuous improvement.\nYou embrace teamwork.\nYou want to positively make an impact and open to change.\nPeople who “Act in Love” - Treats others with humility, respect, kindness, honesty, patience, and self-control.\nYou enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart.\nAnd what will you do?\nSummary:\nThe Sales Manager is responsible for the strategic oversight and operational execution of the inside sales function within the manufacturing division. This role ensures the consistent application of standard operating procedures, drives adherence to customer service and retention protocols, and facilitates the achievement of divisional sales objectives.\nThe position directly manages a team of Territory Sales Managers (TSMs), providing leadership, structured training, and performance coaching to ensure alignment with organizational goals. Key responsibilities include the optimization of sales territories, coordination of sales activities with inventory and production capacity, and resolution of quality concerns through root cause analysis and corrective action planning. The manager also leads team compliance with internal policies, succession planning, and the ongoing enhancement of customer engagement strategies.\nThis role serves as a critical liaison between inside sales and broader business functions, playing a key role in upholding the company’s commitment to operational excellence, customer satisfaction, and sustainable growth.\nCore Functions:\nTeam Leadership & Direction\nProvide overall direction, coordination, and evaluation of the inside sales team.\nStaff, train, and conduct performance evaluations to develop team members and control sales strategy execution.\nAssign key accounts/customers, coach Territory Sales Managers (TSMs) on their activities and performance, and ensure alignment with KPIs and goals.\nLead succession planning and maintain a strong leadership bench within the team.\nSales Strategy & Execution\nDevelop and implement sales plans aligned with divisional and organizational priorities.\nEnsure consistent execution of standard operating procedures (SOPs).\nMonitor team performance against defined KPIs and sales targets.\nCustomer Engagement & Relationship Management\nBuild and maintain long-term customer relationships through proactive communication and service excellence.\nEngage directly with customers to support retention and satisfaction initiatives.\nConduct field visits as needed to strengthen partnerships and gather customer insights.\nGrow our Brand | Brand Management - Actively utilize social media outlets to promote our brand, culture, values, core competencies and products to generate brand awareness and increase our Company branding with industry related partners, customers, employees and candidates.\nOperational & Cross-Functional Collaboration\nPartner with Operations and Logistics to align sales activities with production capacity and inventory availability.\nCoordinate responses to capacity constraints or inventory outages, ensuring clear communication with customers.\nCollaborate with Supply Chain and Production to address and resolve issues impacting service delivery.\nSales Quality & Process Improvement\nLead root cause analysis and corrective action planning for sales quality issues, including RMA-related concerns. \nPromote a culture of continuous improvement across sales processes and customer engagement practices.\nEnsure full compliance with internal policies and procedures, quality standards and operational discipline.\nPerforms other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above.\nKey Measures of Success:\nAchievement of divisional sales targets and revenue growth (pounds & gross margin)\nAttainment of Return Material Authorization (RMA) reduction goals\nImprovement in customer satisfaction and retention metrics\nDemonstrated leadership bench strength and succession readiness\nTeam compliance with internal SOPs, audit requirements, and quality standards\nTimely and accurate resolution of sales quality issues\nConsistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”Own It - Commitment to customer, company, and each other.\nCan Do - Team Player, Open to Change, & Pursuing continuous improvement.\nAct in Love - Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.\n\nEducation & Experience: \nMinimum Required:\nMinimum of 3 years of management experience in customer service environment.\nPreferred:\nAbility to create presentations using Microsoft PowerPoint.\nAbility to analyze data using Microsoft Excel.\nPhysical Demands & Work Environment:\nWork is performed in an office environment. This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The work is primarily sedentary and requires extensive reading to perform the core functions listed in this job description.\nReasonable accommodation may be made to enable individuals with disabilities to perform core functions.\nTravel\nMinimal travel required (approximately 10 percent)\nBenefits Offered:\nAt Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:\n401K \nEducation assistance available - Up to $5,250 each year\nProfit-Sharing bonus or own it bonus\nMedical - 100% employer-paid coverage available\nDental\nVision\nHoliday pay\nPaid Time Off\nEmployee Assistance Program providing Confidential Emotional Support, Work and Lifestyle\nSupport, Legal Guidance, Financial Resources and Digital Support\nCare Guides to help employees navigate the complex healthcare system\nLife insurance - 1.5x annual salary - 100% employer paid\nWellness Program - earn up to $1,200 annually when enrolling in a medical plan!\nHealth Savings Accounts\nFlexible Spending Accounts\nShort-Term Disability\nLong-Term Disability - 100% employer paid\nPerformance based merit increases\nSHINE program - Employee Financial Assistance and Dependent Scholarships!\nCentral States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 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