{"id":944982,"url":"https://alion.io/job/centralreach-sr-site-reliability-engineer","title":"Sr. Site Reliability Engineer","company":{"id":673381,"name":"CentralReach","domain":"centralreach.com","url":"https://alion.io/company/centralreach","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Datadog","optional":false},{"name":"Error Budget","optional":false},{"name":"Grafana","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":".NET","optional":true},{"name":"AWS","optional":true},{"name":"C#","optional":true},{"name":"CI/CD","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab","optional":true},{"name":"Helm","optional":true},{"name":"Java","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Python","optional":true},{"name":"Splunk","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-09-15T19:58:51Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-03T21:13:40Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. \nThe Platform Engineering group at CentralReach builds the underlying technologies that power our Public and Private Cloud Platforms worldwide. The group is responsible for storage, data infrastructure, IT, observability systems, DevOps, SRE, provisioning, compute, orchestration platform, internal tools, internal platforms (laptops, networks, systems etc.) and services - all the components that make up the CentralReach Platform. \nIf you have a passion for the future, enjoy and thrive in an agile, fast-moving, ever-changing startup environment, welcome and take on technical challenges of all shapes and sizes, have excellent interpersonal skill and sense of humor and enjoy rolling up your sleeves and jumping in, then read on! \nAs a Sr. SRE, you will work closely with the key stakeholders in Software Engineering to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, incident retrospectives, chaos testing, and end-to-end ownership. \nKey Accountabilities: \nOwn production reliability, including availability, latency, performance, capacity planning, monitoring, emergency response, and uptime for production environments. \nDefine, maintain, and improve SLOs, SLIs, error budgets, actionable dashboards, and observability practices. \nAnalyze, troubleshoot, and resolve operational issues that affect service reliability and SLO performance. \nBuild and automate multi-environment observability capabilities, including capacity forecasting based on usage patterns. \nReduce toil and increase development velocity through automation and continuous improvement. \nProvide production support, including incident, change, and problem management; root cause analysis; service restoration; runbooks; and standard operating procedures. \nIdentify data-driven opportunities to improve system architecture, availability, performance, and reliability. \nCollaborate with software engineering teams on release management, roadmap planning, and operational readiness. \nImplement and manage reliability and observability tools such as Datadog, Prometheus, and Grafana. \nDesired Skills and Experience: \nExperience with monitoring, APM, and observability tools such as Splunk, Prometheus, Datadog, and OpenTelemetry. \nExperience implementing observability strategies for logs, metrics, and traces. \nStrong understanding of CI/CD practices and tools such as Jenkins, GitHub Actions, GitLab, Argo, and Kargo. \nStrong understanding of major cloud providers, preferably AWS, and cloud-native infrastructure concepts. \nStrong understanding of containerization technologies, including Kubernetes and Helm. \nExperience with one or more programming languages, such as Java, Python, or Go, and familiarity with .NET application development. \nStrong understanding of Linux, Windows, software development, systems, networking, and cloud concepts. \nExperience using AI to improve productivity and amplify technical skills. \nBase Salary Range\n$160,000—$180,000 USD\nBacked by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale. \nRecognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.\nWe offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.\nBe part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers. \nProtecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. 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