Consultant, QA [Manager, QA]

About Us

• Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include

Through various inspection activities to ensure the consistent production quality, enough order quantity and on time delivery

Leadership & Governance

• Demonstrate strong leadership, communication, transparency, and teamwork-building skills.
• Provide quick, effective problem-solving and decision-making.
• Take ownership of all implemented SOPs; ensure effective factory-level practice.
• Report quality performance regularly to senior management and escalate critical issues.
• Uphold ethical standards and Customers code of conduct (compliance, sustainability, worker safety)
• Cost Saving

Training & Continuous Improvement

• Provide training on new techniques, SOPs, and continuous improvement initiatives.
• Ensure Kaizen/Lean methodology is implemented.
• Cascade Centric SOP training to all factory levels and enforce disciplinary measures for violations.
• Organize regular QA staff training, knowledge-sharing (Defect Library), and Quality Month presentations.

SOP & Risk Management

• Conduct style “Risk Assessments” at development stage; highlight callouts before fit samples.
• Ensure adherence to SOPs in inspections, packaging, storage, and QA reporting.
• Prevent garment defects by identifying errors (system/man/machine) and linking to error codes with corrective solutions.
• Maintain all Centric brand files, technical documents, and audit records in proper folders.

Technical Expertise & Safety

• Conduct Technical Audit & provide CAP
• Enforce zero tolerance on children’s product safety (needle policy, trims, metal detection).
• Monitor safety protocols for children’s products, prints, embroidery, and embellishments.
• Oversee product safety recordkeeping and compliance.
• Investigate long-storage goods (risk of mold/color migration), maintain secure storage, and pre-inspect before Centric QA review.

Factory QA Oversight

• Coordinate and guide factory Brand Tech Manager {BTM} & Non-FCQA Team; strengthen SOP, reporting and monitoring.
• Organize inspections booking discipline to Centric QA every for coming week cover PPM, Pilot, Inline, Pre-final, Final.
• Ensure packaging best practices (size-wise procedure, pressing/packing approval samples, trim boards, process display).
• Supervise corrective action plan (CAP) development for findings; follow-up on implementations.
• Ensure TNA-driven quality checks are integrated into production schedules.

Customer & Audit Follow-up

• Act as primary contact with Centric/buyer QA teams; align quality expectations.
• Guide customer auditors, demonstrate SOP compliance, and address concerns.
• Always Ensure audit readiness (Customer, third-party, internal).
• Prepare CAPs after audit/visitor findings; share updates with top management.
• Ensure factories meet Centric evaluation metrics (KPI, SOP points).

Quality Standards & Testing

• Develop and implement product quality standards per buyer/international norms.
• Review and approve all sample stages (development, proto, fit, pre-production).
• Conduct pre-production meetings, ensure technical/quality parameters are clearly understood.
• Verify inline and final inspections; authorize shipment release only after compliance.
• Ensure all testing (lab, chemical, physical, RSL) is completed and documented.
• Review technical files (tech packs, BOMs, sewing instructions) for accuracy.

Reporting & Improvement

• Analyze recurring defects; maintain defect trend reports and preventive actions.
• Maintain KPIs for QA performance and factory evaluation.
• Organize organizational chart, job descriptions, and responsibilities for all QA-related roles
• Implement continuous improvement programs (Kaizen, Lean, RCA).

Our Best Fit Candidate Would Have

Additional Requirements

• 10-15 years’ working experience in garment field.
• Sufficient technical ability in apparel.
• Know the inspection process and requirement very well.
• Good knowledge of all kinds of garment, including construction, fabrication, trim, print techniques, washing technology and children safety requirement.
• Good knowledge of garment manufacturing process in factory.
• Good knowledge of garment quality control system in factory.
• Bachelor Degree holder .
• Good in written English to understand the documents in English and issue report.
• Basic computer skills and handle Microsoft Office, Excel, Outlook easily.

Competency Requirements (if applicable)

Centric Values:

• Innovative
• Resourceful
• Collaborative
• Respectful

Behavioral Competencies:

• Problem Solving
• Capability to drive improvement of image
• Initiative
• Ownership
• Communication

Language Proficiency:

Fluent in: English, Urdu

Specific Working Conditions

Frequency of Travel: As required.

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer.

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