{"id":1258044,"url":"https://alion.io/job/centric-software-s-a-technical-consultant-3","title":"Technical Consultant","company":{"id":1774336,"name":"Centric Software","domain":"centricsoftware.com","url":"https://alion.io/company/centricsoftware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":23,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":161000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":511},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"Keycloak","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"VPN","optional":false},{"name":"Bitbucket","optional":true}],"status":"live","first_seen_at":"2026-06-22T00:00:00Z","employer_posted_date":"2026-06-22","last_verified_at":"2026-09-30T00:22:03Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":99},"description":"About Centric Software:\nCentric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.\nOur story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo-and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.\nJob Title: Customer Success (Senior) Technical Consultant\nLocation: Germany\nJob Summary\nThe Customer Success team is responsible for driving the successful adoption, expansion, and long-term value of our software solutions across our existing customer base, ensuring high levels of customer satisfaction and retention.\nThe Technical Consultant provides technical expertise, implementation services, and solution guidance across the Centric product portfolio, with a primary focus on Centric PLM. Working closely with customers, the Technical Consultant analyzes business requirements, designs and implements technical solutions, supports integrations and data migrations, and provides best-practice recommendations to help customers maximize the value of their Centric investment.\nThis is an exciting opportunity for an experienced professional with a strong combination of business process knowledge and technical skills to deliver impactful solutions and contribute to customer success.\nThis role reports to the Technical Team Lead, Customer Success.\nResponsibilities\nAssess customer systems, IT landscapes, and data usage to identify challenges and root causes.\nAdvise customers on best practices and recommend solutions aligned with business needs and PLM capabilities.\nPresent findings, recommendations, and solution approaches to customer stakeholders.\nDeliver technical presentations, workshops, and demonstrations to internal and external audiences.\nLead customer discussions on data migration and system integration strategies.\nCollaborate with Product Management to provide customer feedback and influence product enhancements.\nBuild strong relationships with customers and internal teams, ensuring effective communication and collaboration.\nConfigure solutions and develop TypeScript-based configurations for demos, POCs, and customer requirements.\nUnderstand customer business drivers, objectives, and risks to support solution positioning.\nProduce technical proposals, solution documentation, and Statements of Work (SOWs).\nEnsure compliance with company quality standards and code of conduct.\nSkills\nThe ability to demonstrate Centric Solutions and technologies effectively to audiences of varied technical knowledge\nIn depth working knowledge of Centric PLM OOTB Functionality and configuration possibilities.\nStrong understanding of PLM technologies, industry trends, and best practices.\nAbility to present and discuss customer solution architectures and technical designs.\nExperience balancing Out-of-the-Box (OOTB) functionality with custom configuration.\nKnowledge of data migration, mapping, and data cleansing from legacy systems.\nHands-on experience with XML, APIs, and SQL.\nFamiliarity with VPN, Private Link, Keycloak, and SSO technologies.\nUnderstanding of node-based data structures.\nExperience developing integrations using REST APIs and AMQP; Kafka knowledge is a plus.\nUnderstanding of High Availability (HA) and client-server architectures.\nStrong analytical and problem-solving skills with a customer-focused mindset.\nAbility to manage priorities and perform effectively under pressure.\nWillingness to travel across the European sales region.\nQualification\nBachelors degree (or equivalent) in Computer Science / or equivalent \nFluent German & English (spoken/written)\nProven presentation and communication skills\nKnowledge in Bitbucket/JIRA/Confluences\n3 - 10 years experience working for a Technical / Integration / PLM software vendor\nCentric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.","description_format":"text","description_chars":4547,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Consumer Electronics","Sales & Marketing"],"lifecycle":[{"event":"open","at":"2026-09-25T19:35:19Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.324,"p_room":0.28,"age_days":99,"expected_fill_days":28,"reasons":["conf:22","stale_co","wave","velocity","win:tail","crowd:"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/centric-software-s-a-technical-consultant-3","json_url":"https://alion.io/job/centric-software-s-a-technical-consultant-3.json","meta":{"generated_at":"2026-09-30T01:27:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":988,"day_limit":5000,"remaining_today":4012,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}