{"id":1569285,"url":"https://alion.io/job/centrica-regional-workplace-experience-performance-lead","title":"Regional Workplace Experience & Performance Lead","company":{"id":1791963,"name":"Centrica","domain":"centrica.com","url":"https://alion.io/company/centrica","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":12,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cardiff, United Kingdom","Windsor, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":136000,"period":"year","method":"role_seniority_country_cell","sample_n":59},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-13T23:03:36Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":59},"description":"Join us, be part of more.\nWe’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.\nAbout the Role\nWe're looking for a Regional Workplace Experience & Performance Lead to support our South West England & Wales region.\nThis is a highly visible role responsible for ensuring our workplaces enable colleagues to do their best work. You'll drive workplace performance, colleague experience and behavioural adoption across a portfolio of locations, ensuring our workplaces are safe, effective, inclusive and aligned to Centrica's Workplace Strategy.\nThe role has a particular focus on our flagship workplaces in Cardiff and Reading, which act as the primary workplace hubs for the region. Through regular engagement with colleagues, leaders and workplace partners, you'll help create environments that support collaboration, learning, decision-making and connection.\nYou'll work at the intersection of workplace strategy, colleague experience and operational delivery, translating insight into action and helping leaders maximise the value of our workplaces.\nThis role combines strategic thinking, stakeholder influence and hands-on delivery, making it ideal for someone passionate about creating environments where people and teams can thrive.\nLocation\nFrequent presence expected in Cardiff and Reading, the region's primary workplace locations, to build relationships, understand colleague needs and support workplace performance outcomes.\n\nRegular travel across South West England and Wales to support colleagues, stakeholders and workplace activity across the region.\n\nOccasional national travel to work alongside the wider Workplace team, attend team events, leadership sessions, workplace openings and key business activities.\n\nHybrid working with flexibility to work remotely when not travelling or attending workplace locations.\n\nWhat You'll Be Doing\nWorkplace Performance & Experience\nOwn workplace performance outcomes across the South West England & Wales region, driving utilisation, colleague experience and behavioural adoption.\n\nEnsure workplaces are used effectively and as intended for collaboration, learning, decision-making and connection.\n\nMonitor workplace performance data, identifying trends, risks and opportunities and implementing targeted interventions to improve outcomes.\n\nDrive continuous improvement in colleague experience by identifying friction points and opportunities across the workplace journey.\n\nDeliver value-for-money improvements and develop business cases where investment or change is required.\n\nLeadership & Influence\nPartner with business leaders and managers to embed effective workplace behaviours, activity-based working and successful hybrid working practices.\n\nInfluence workplace outcomes by proactively addressing under-utilisation, misuse or behaviours that do not align with workplace, safety or security standards.\n\nProvide insight-led recommendations to improve workplace effectiveness, productivity and colleague experience.\n\nAct as a trusted advisor to leaders, helping teams maximise the value of workplace environments.\n\nRegional Integration & Governance\nAct as the regional integrator across Workplace, Facilities Management, Health, Safety and Environment (HSE), Security and business leadership teams.\n\nEnsure consistent workplace standards are maintained across all locations within the region.\n\nSupport governance processes by providing data, insight, recommendations and assurance on workplace performance.\n\nEnable safe, secure and highly effective workplace environments for colleagues and visitors.\n\nEscalate risks and opportunities where intervention is required to improve workplace effectiveness and colleague outcomes.\n\nCommunity & Inclusion\nFoster an inclusive workplace experience that supports wellbeing, accessibility and belonging.\n\nPartner with Trade Unions, colleague networks, charity partners and local stakeholders to deliver key moments that matter for colleagues and communities.\n\nSupport colleague engagement, readiness and adoption of workplace initiatives, changes and improvements.\n\nKey Relationships\nYou'll work closely with:\nRegional and senior business leaders.\n\nLocal site leadership teams.\n\nWorkplace leadership and programme delivery teams.\n\nFacilities Management partners and service providers.\n\nHealth, Safety and Environment teams.\n\nSecurity teams.\n\nPeople Partners and Centres of Excellence.\n\nHealth and Wellbeing teams.\n\nTechnology and Digital teams.\n\nFinance and Procurement teams.\n\nTrade Union partners.\n\nCommunications teams.\n\nExternal suppliers and delivery partners.\n\nWhat We're Looking For\nExperience\nWe're interested in candidates who bring experience from workplace, facilities, operations, service design, colleague experience, organisational effectiveness, change management or related disciplines.\nYou'll ideally have:\nExperience managing or influencing performance across multiple sites, regions or operational environments.\n\nExperience improving colleague, customer or workplace experiences through insight-led interventions.\n\nProven ability to influence senior stakeholders and drive behavioural change without direct authority.\n\nExperience leading cross-functional initiatives and delivering measurable improvements.\n\nExperience working within complex organisations and balancing the needs of multiple stakeholder groups.\n\nSkills & Capabilities\nStrong analytical capability with the ability to interpret data, identify trends and translate insight into action.\n\nExcellent communication, engagement and influencing skills.\n\nA proactive and solutions-focused approach to problem solving.\n\nStrong stakeholder management and relationship-building skills.\n\nThe ability to balance strategic thinking with operational delivery.\n\nSystems-thinking capability, understanding how people, space, technology and processes combine to deliver workplace outcomes.\n\nKnowledge\nUnderstanding of workplace strategy, workplace transformation and workplace performance.\n\nKnowledge of hybrid working and activity-based working principles.\n\nAwareness of workplace operations and facilities management environments.\n\nUnderstanding of workplace health, safety and wellbeing requirements.\n\nAppreciation of how physical environments support productivity, culture and colleague experience.\n\nQualifications\nQualification in Workplace, Real Estate, Facilities Management, Service Design, Organisational Development, Business Management or a related discipline, or equivalent professional experience.\n\nNEBOSH General Certificate (or willingness to work towards achieving the qualification).\n\nWhy should you apply?\nWe’re not a perfect place - but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. \nhttps://www.morethanacareer.energy/centrica\nIf you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.\nHelp us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.","description_format":"text","description_chars":8085,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-01T07:03:12Z"},{"event":"close","at":"2026-10-19T08:20:37Z"},{"event":"reopen","at":"2026-10-26T09:31:43Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Graduate Trainee, Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Graduate Trainee; Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.556,"p_room":0.35,"age_days":58,"expected_fill_days":16,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/centrica-regional-workplace-experience-performance-lead","json_url":"https://alion.io/job/centrica-regional-workplace-experience-performance-lead.json","meta":{"generated_at":"2026-11-14T01:14:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":784,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791963},"rest":"https://alion.io/mcp/rest/get_company?id=1791963"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcentrica-regional-workplace-experience-performance-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcentrica-regional-workplace-experience-performance-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcentrica-regional-workplace-experience-performance-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centrica-regional-workplace-experience-performance-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcentrica-regional-workplace-experience-performance-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1569285}},{"tool":"search_jobs","arguments":{"company":"centrica.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1569285},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}