{"id":2701076,"url":"https://alion.io/job/centricore-it-assistant-engineer-2","title":"IT Assistant Engineer","company":{"id":3808300,"name":"Centricore","domain":"centricore.co","url":"https://alion.io/company/centricore","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2500,"max":3000,"currency":"SGD","period":"month","gross":true,"usd_annual":28068},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Ubuntu","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-16T00:00:00Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Company Overview\nWe are an innovative one-stop solution provider specializing in Commercial Clouds Solutions, Digital IT Infrastructure/Services, Customized Software, Gantry/Visitor Management, Security, and Media Management Solutions.\nJob Summary\nProvide technical support and maintenance for hardware and software to ensure smooth operations. Troubleshoot issues on site, support project deployments, and maintain effective client communication.\nResponsibilities\nProvide day-to-day technical support to end users to ensure smooth operational continuity\nPerform monthly on-site hardware maintenance to prevent equipment failures\nAttend to site issues during rotational 24/7 standby on weekdays after office hours and weekends (Sat, Sun & PH)\nRespond promptly to client phone calls, emails, and messages to resolve technical issues\nTroubleshoot hardware and software problems on site to restore functionality quickly\nInstall, configure, and maintain hardware devices and software applications to meet client requirements\nBuild and maintain positive client relationships through effective communication and service delivery\nTrack and manage fault reports to ensure timely resolution and accurate documentation\nSupport project teams during new project deployments by providing technical assistance\nCommunicate with clients to confirm that services meet expectations and requirements\nFollow up promptly on service requests and provide customer feedback to management for continuous improvement\nPreferred competencies and qualifications\nNitec, Higher Nitec, Diploma in IT or related technical discipline\nExperience with Windows and Ubuntu operating systems\nHands-on experience with Raspberry Pi and UP board hardware is an advantage\nWillingness to travel as required\nAbility to manage multiple requests efficiently without becoming overwhelmed\nAbility to maintain professionalism under pressure\nAbility to work independently\nSkills\nPreventive Maintenance, Troubleshooting, Microsoft Excel, Hardware, Ubuntu, Raspberry Pi, Root Cause Analysis, Problem Solving, Computer Hardware, Operating Systems, Email, Team Player, Microsoft Word, Linux, Able To Work Independently, Technical Support","description_format":"text","description_chars":2182,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)"],"lifecycle":[{"event":"open","at":"2026-10-16T10:28:15Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":0.9,"age_days":10,"expected_fill_days":20,"reasons":["seen:10","win:mid","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":28068,"is_top_pay":false},"html_url":"https://alion.io/job/centricore-it-assistant-engineer-2","json_url":"https://alion.io/job/centricore-it-assistant-engineer-2.json","meta":{"generated_at":"2026-10-26T11:37:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15763,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3808300},"rest":"https://alion.io/mcp/rest/get_company?id=3808300"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcentricore-it-assistant-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcentricore-it-assistant-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcentricore-it-assistant-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centricore-it-assistant-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcentricore-it-assistant-engineer-2"}]}