{"id":4343989,"url":"https://alion.io/job/centrilogic-network-operations-engineer","title":"Network Operations Engineer","company":{"id":2968603,"name":"Centrilogic","domain":"centrilogic.com","url":"https://alion.io/company/centrilogic","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"FortiGate","optional":false},{"name":"ITSM","optional":false},{"name":"MPLS","optional":false},{"name":"OSPF","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"pfSense","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-15T17:30:22Z","employer_posted_date":null,"last_verified_at":"2026-11-15T17:30:22Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Connectivity Practice, Network Operations Engineer\nSummaryWe are seeking an experienced Network Operations Engineer to join our Managed Services team, focused on delivering high-quality network solutions and ongoing support for our clients. This role requires a strong technical foundation in enterprise networking, combined with a service-oriented mindset and a commitment to operational excellence.\nThe ideal candidate will play a key role in executing network Operations, maintaining and optimizing client environments, and contributing to the use of repeatable processes aligned with IT Service Management (ITSM) best practices. You will collaborate closely with internal teams, external stakeholders, and vendors to ensure seamless service delivery and client satisfaction.\nThis position demands a proactive approach to problem-solving, excellent communication skills, and the ability to translate business requirements into effective technical solutions. A passion for structured operations and continuous improvement is essential.\nKey Responsibilities\nSupport customer-focused network operations, including technical planning, execution, and project-related discussions with customers.\n\nPerform day-to-day ticket handling which includes troubleshooting of carrier issues, patching of firmeware, and firewall policy tuning\n\nStrong troubleshooting and operational support experience across BGP, MPLS, VPN, Dedicated Internet Access (DIA), and SD-WAN environments, including fault isolation, root cause analysis, performance optimization, and incident resolution in complex enterprise and service provider networks.\n\nConfigure and maintain Fortinet, Aruba and Cisco firewalls, VPNs, and security appliances.\n\nExperience with other enterprise networking platforms (such as Palo Alto, Meraki) will also be considered.\n\nConduct network assessments and provide recommendations for improvements.\n\nProvide Tier 2/3 support for escalated network and security issues.\n\nParticipate in on-call rotation and after-hours maintenance as needed.\n\nAvailable for after-hours escalations and change windows.\n\nAbility to multi-task, pivot quickly, and understand “sense of urgency.”\n\nSupport network-related projects such as firewall refreshes, upgrades, and client onboarding activities.\n\nAssist with project implementation tasks, including configuration changes, testing, and post-change validation.\nRequired Skills & Experience\n7-10 years of hands-on experience with enterprise networking technologies, including Fortinet (FortiGate, FortiManager, FortiSASE), Aruba LAN and Firewall, Aruba ClearPass, and Cisco network solutions. Experience with Meraki and other enterprise networking platforms is considered an asset.\n\nProven experience supporting and troubleshooting SD-WAN environments, with strong knowledge of network security, access control, routing, and connectivity services in complex enterprise and multi-site customer environments.\n\nStrong understanding of networking protocols (TCP/IP, BGP, OSPF, VLANs, NAT, VPN).\n\nExperience with firewall rule management, UTM features, and IPS/IDS.\n\nFamiliarity with centralized management platforms and logging tools.\n\nAbility to troubleshoot complex network and security issues.\n\nExcellent communication and documentation skills.\n\nExperience working in an MSP or multi-tenant environment is a strong plus\n\nPreferred Qualifications\nFortinet NSE 4/5/6/7 certifications are highly desirable; equivalent networking or security certifications (e.g., Cisco, Palo Alto, or cloud networking) are an asset.\n\nExperience with other security platforms (e.g., Cisco ASA, Palo Alto, WatchGuard, Pfsense, Meraki) is an asset.\n\nKnowledge of scripting or automation (e.g., Python, PowerShell) is a bonus.\n\nExposure to cloud networking and security concepts across Azure, AWS, or similar platforms.\n\nKnowledge of business and technology processes within enterprise IT environments.\n\nProven experience managing and resolving technical escalations in customer-facing or enterprise environments.\n\nStrong understanding of ITSM frameworks (e.g., ITIL) and enterprise operational best practices.\n\nProven experience contributing to process improvement and operational maturity.\n\nExcellent critical thinking and emotional intelligence skills.\n\nKnowledge of IT infrastructure monitoring systems (e.g., LogicMonitor, SolarWinds).\n\nUniversity degree or college diploma in Computer Science, Information Systems, or related fields.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":4472,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Technology"],"lifecycle":[{"event":"open","at":"2026-11-15T20:31:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","win:early"],"computed_at":"2026-11-15T22:08:38Z"},"pay":null,"html_url":"https://alion.io/job/centrilogic-network-operations-engineer","json_url":"https://alion.io/job/centrilogic-network-operations-engineer.json","meta":{"generated_at":"2026-11-15T22:08:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17767,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2968603},"rest":"https://alion.io/mcp/rest/get_company?id=2968603"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcentrilogic-network-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcentrilogic-network-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcentrilogic-network-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centrilogic-network-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcentrilogic-network-operations-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4343989}},{"tool":"search_jobs","arguments":{"company":"centrilogic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4343989},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}