{"id":4017311,"url":"https://alion.io/job/centris-process-engineer-und-quality-manager","title":"Process Engineer und Quality Manager","company":{"id":2033370,"name":"Centris","domain":"centrisag.ch","url":"https://alion.io/company/centrisag","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Umantis","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-11-10T12:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T18:33:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Zum Hauptinhalt springen Springe zur Aktionsleiste\n\nProcess Engineer und Quality Manager\n Centris AG | online seit: 11/10/2026\nWas dich erwartet\n Du verantwortest die fachliche und technische Koordination der ITSM-Plattform und deren kontinuierliche Weiterentwicklung\n Du stellst die technische und funktionale Qualität der im ITSM-System implementierten Prozesse, Workflows und Automatisierungen sicher\n Du nimmst Anforderungen aus den Fachbereichen auf, analysierst und dokumentierst diese und unterstützt bei der Überführung in fachliche und technische Spezifikationen\n Du begleitest Weiterentwicklungen von der Anforderungsdefinition über Konzeption und Umsetzung bis zu Testing, Abnahme und Einführung gemeinsam mit dem Tool-Provider\n Du identifizierst technische und prozessuale Optimierungspotenziale und entwickelst die Plattform kontinuierlich in Richtung höherer Automatisierung, Datenqualität und Benutzerfreundlichkeit weiter\nWas du fachlich mitbringst\n Erfolgreich abgeschlossenes Studium im Bereich Informatik, Wirtschaftsinformatik (HF, FH, Universität) oder eine technische Ausbildung mit entsprechender betriebswirtschaftlicher Weiterbildung\n Mehrjährige Berufserfahrung im Applikationsmanagement, Application Engineering oder IT-Service Management\n Erfahrung mit der fachlichen oder technischen Betreuung und Weiterentwicklung komplexer Unternehmensapplikationen, idealerweise ergänzt mit Kenntnissen in ITIL v4\n Erfahrung mit ITSM- oder ERP-Systemen\n Erfahrung im Prozessmanagement oder Process Engineering von Vorteil\nWas dich persönlich ausmacht\n Du besitzt ein ausgeprägtes technisches und analytisches Verständnis und kannst komplexe Zusammenhänge rasch erfassen\n Du bewegst dich sicher an der Schnittstelle zwischen Business, Prozessen und IT und denkst in End-to-End-Prozessen\n Du kannst unterschiedliche Anforderungen strukturieren, priorisieren und auf eine umsetzbare Lösung hinführen\n Du arbeitest strukturiert, qualitätsbewusst und eigenverantwortlich\n Du kommunizierst sicher mit technischen Spezialisten, Fachverantwortlichen und externen Providern, besitzt Durchsetzungsvermögen und hast Freude an interdisziplinärer Zusammenarbeit\nDu besitzt sehr gute Deutschkenntnisse \nDein Kontakt\nJsabella Stampfli\nHead of Human Resources\nhttp://www.centrisag.ch\nAktionen\n Jetzt bewerben\nZurück\nUmantis","description_format":"text","description_chars":2323,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-10T13:25:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:5","win:early"],"computed_at":"2026-11-10T23:43:50Z"},"pay":null,"html_url":"https://alion.io/job/centris-process-engineer-und-quality-manager","json_url":"https://alion.io/job/centris-process-engineer-und-quality-manager.json","meta":{"generated_at":"2026-11-10T23:43:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2033370},"rest":"https://alion.io/mcp/rest/get_company?id=2033370"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcentris-process-engineer-und-quality-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcentris-process-engineer-und-quality-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcentris-process-engineer-und-quality-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centris-process-engineer-und-quality-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcentris-process-engineer-und-quality-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4017311}},{"tool":"search_jobs","arguments":{"company":"centrisag.ch","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4017311},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}