{"id":2091795,"url":"https://alion.io/job/cequens-carrier-relations-manager","title":"Carrier Relations Manager","company":{"id":8680,"name":"Cequens","domain":"cequens.com","url":"https://alion.io/company/cequens","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["ID","PH"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-08T14:51:22Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-25T01:20:42Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.\nOur partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.\nJob Summary\nAs a Carrier Relations Manager at CEQUENS, you will be instrumental in fostering and nurturing enduring partnerships with Mobile Network Operators and Telcom partenr. You will serve as a crucial intermediary, dedicated to overcoming obstacles, maintaining high levels of satisfaction among MNO partners, and actively contributing to the expansion of CEQUENS' presence in the market. Your responsibilities encompass delivering innovative technologies and solutions, including SMS monetization, SAAS and CPaaS offerings, channel partnerships, and connectivity improvements. There is also an element of winning new clients so you must have a hunting mindset.\nMAIN AREAS OF RESPONSIBILITY\nRelationship Management\nBuild and nurture strong, lasting relationships with MNOs globally.\nYou will be the primary point of contact for MNOs, ensuring their needs are met and addressing any challenges.\nImplement strategies to enhance partnerships with MNOs.\nCollaborate closely with cross-functional teams to align goals and deliver exceptional service.\nMonitor industry standards and regulations related to MNOs in different countries.\nDeliver Cutting-Edge Technologies\nPresent and promote CEQUENS' innovative technologies and solutions to MNO partners, including SMS monetization strategies, SAAS and CPaaS offerings, channel partnership opportunities, and enhancements in connectivity.\nDrive CPaaS sales by identifying opportunities and developing channel partnerships.\nEnhance our service offerings through strategic collaborations.\nIdentify growth opportunities to expand CEQUENS' presence in existing and new markets.\nDrive CPaaS partnership growth by structuring monetization models, commercial frameworks, and go-to-market plans with MNO and enterprise partners.\nOwn the end-to-end CPaaS partnership lifecycle, from opportunity identification through negotiation, contracting, and onboarding.\nConduct carrier needs analysis to identify relevant CPaaS use cases, translating partner pain points into tailored solutions that drive adoption and revenue growth.\nContribute to Growth\nPlay a key role in driving the expansion of CEQUENS' market presence by identifying opportunities for growth, proposing strategic initiatives, and collaborating with cross-functional teams to execute plans effectively. \nProactively identify and resolve any challenges or issues faced by MNO partners, working closely with internal teams to deliver effective solutions and maintain satisfaction. \nParticipate in Carrier RFI/RFP responses and other special projects, coordinating cross-functional input to deliver competitive, well-positioned, and on-time submissions. \nDrive growth in account revenues by identifying upsell and cross-sell opportunities across existing carrier and partner accounts. \nOwn account-level revenue growth plans, tracking performance against targets and course-correcting with data-driven initiatives \nIndustry Engagement\nRepresent the company at industry events, conferences, and forums. \nShare insights and trends to position the company as a thought leader in the carrier relations space. \nRequirements\nQUALIFICATIONS & SKILLS\nExperience\nMinimum of 10 years of experience in carrier relations,\nEducation\nMaster/Bachelor's degree in Business Administration, Telecommunications, or related field; Master's degree preferred. \nSkills\nProven experience in carrier relations in a related role within the telecommunications industry is a must.\nStrong understanding of mobile network operations, technologies, and market dynamics. \nGreat sales skills and good connections with telecom operators.\nExcellent communication, negotiation, and relationship-building skills. \nIn-depth knowledge of the SMS and CPaaS industry, including regulatory requirements is a must\nStrategic thinking, problem-solving abilities, and a results-driven mindset. \nWillingness to travel internationally as required for client meetings, conferences, and partnership development. \nProficiency in English; additional languages a plus.","description_format":"text","description_chars":4687,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Indonesia","iso":"ID","kind":"country"},{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications"],"lifecycle":[{"event":"open","at":"2026-10-08T14:51:22Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":0.9,"age_days":16,"expected_fill_days":44,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/cequens-carrier-relations-manager","json_url":"https://alion.io/job/cequens-carrier-relations-manager.json","meta":{"generated_at":"2026-10-25T11:50:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17037,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8680},"rest":"https://alion.io/mcp/rest/get_company?id=8680"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcequens-carrier-relations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcequens-carrier-relations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcequens-carrier-relations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cequens-carrier-relations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcequens-carrier-relations-manager"}]}