{"id":3932924,"url":"https://alion.io/job/cerillo-field-service-engineer-boston","title":"Field Service Engineer - Boston","company":{"id":4473004,"name":"Cerillo","domain":"cerillo.bio","url":"https://alion.io/company/cerillo","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-08T03:32:27Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-10T11:22:39Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Company Overview\nHamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.Responsibilities\nHamilton Company is seeking a Field Service Engineer to support, repair, and maintain robotic instrumentation. The ideal candidate will work in the field and support the Boston, MA location and surrounding areas. As a Field Service Engineer, you will be tasked with providing high-quality customer support through instrument installation, maintenance and troubleshooting.\nResponsible for new equipment installation.\nPerform preventative maintenance.\nTroubleshoot and repair Hamilton equipment.\nReport problems and perform root cause analysis on instrument failures.\nRegular commute to and from customer sites with ability to navigate within the region. Must follow traffic laws and correctly route themselves, ensuring on-time arrival at customer site.\nQualifications\nA high desire for quality.\nDemonstrated experience working in the field as well as corporate setting.\nAbility to train non-technical personnel on highly technical material.\nAbility and willingness to work in a safety conscious manner necessary due to potential hazardous chemicals and biologicals.\nAbility to learn new robotic operating systems.\nThe FSE must possess and maintain a current, valid Driver License. Must successfully complete a motor vehicle history check.\nMust have personal, reliable transportation with valid registration and insurance that can safely transport necessary equipment.\nEducation/Experience\nA Bachelor’s degree in a related discipline from a regionally accredited, not-for-profit university.\nDemonstrated ability to troubleshoot electronics, electrical, mechanical, and computer systems.\nExperience in technical field service and working with customers in the life science, clinical, or pharmaceutical field is preferred.\nExperience in automation or similar field is required.\nBeing fluent in English, both written and spoken, is required.\nAbility to lift, carry, push, pull or otherwise move approximately 60 lbs.\nAbout Hamilton\nDiverse portfolio of exciting and innovative design projects\nTremendous opportunities for professional growth\nCommitment to sustainable design\nCompetitive Compensation\nExcellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more\nSolid Stable Company\nDrug free workplace\nEEO - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.\nMid Salary","description_format":"text","description_chars":3348,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["401k plan","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Microbiome"],"lifecycle":[{"event":"open","at":"2026-11-08T03:32:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/cerillo-field-service-engineer-boston","json_url":"https://alion.io/job/cerillo-field-service-engineer-boston.json","meta":{"generated_at":"2026-11-10T14:56:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":540,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4473004},"rest":"https://alion.io/mcp/rest/get_company?id=4473004"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcerillo-field-service-engineer-boston"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcerillo-field-service-engineer-boston"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcerillo-field-service-engineer-boston"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cerillo-field-service-engineer-boston\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcerillo-field-service-engineer-boston"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3932924}},{"tool":"search_jobs","arguments":{"company":"cerillo.bio","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3932924},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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