{"id":3932911,"url":"https://alion.io/job/cerillo-service-coordinator-inside-sales","title":"Service Coordinator - Inside Sales","company":{"id":4473004,"name":"Cerillo","domain":"cerillo.bio","url":"https://alion.io/company/cerillo","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reno, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-08T03:32:27Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-09T13:50:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Company Overview\nHamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.Responsibilities\nServes as the primary liaison among Sales, Finance, and the Customer, ensuring seamless coordination and execution of quoting, invoicing, and service agreement management.\nDrive Internal Sales: Manage the sales process for service agreements.\nSupport Pre-Sales: Assist sales teams by providing quotes and information on service agreements.\nNegotiate and Manage Agreements: Handle the management and revision of service agreement terms and conditions.\nEnsure Revenue Accuracy: Collaborate with finance on monthly reporting to guarantee proper invoicing and service agreement revenue recognition.\nTrack Agreement Performance: Generate regular reports that detail the status and performance of service agreements.\nManage Service Agreement Data: Maintain accurate records of service agreements and related assets within the CRM system.\nMaintain Pricing and Quoting Tools: Keep service agreement pricing accurate and up to date within the quoting system.\nProcess CRM Data Corrections: Manage any necessary revisions to service agreement assets and configurations in the CRM.\nContract Expertise: Understand, interpret, and apply legal contracts, including sales agreements and vendor agreements.\nCustomer Communication: Communicate effectively with customers via email and meetings regarding service agreement quotes, terms, compliance, and other relevant matters.\nTeam Collaboration: Communicate with team members by keeping them informed on contract status, pricing, and product details.\nInvoice Management: Oversee the invoicing process for all purchased service agreements.\nQualifications\nFive (5) plus years of customer service or similar experience.\nMust have Microsoft experience, i.e. Outlook, Word, Excel, Access and PowerPoint.\nTechnical aptitude and proven sales ability to effectively articulate product value and close deals.\nExcellent verbal and written communication skills.\nEducation/Experience\nHigh school diploma or GED required. Some college or degree preferred.\nAbout Hamilton\nEstablished, stable, and reliable company.\nComprehensive benefits package: medical, dental, vision insurance; paid vacation and sick time; disability insurance; 401(k); tuition reimbursement; and more.\nEngaging and innovative design projects.\nStrong opportunities for professional growth.\nCommitment to sustainable design practices.\nPersonal Protective Equipment (PPE) may be required (provided by employer).\nDrug and background screenings required.\nEqual Employment Opportunity - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.\nMid Salary","description_format":"text","description_chars":3507,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Microbiome"],"lifecycle":[{"event":"open","at":"2026-11-08T03:32:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":36,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/cerillo-service-coordinator-inside-sales","json_url":"https://alion.io/job/cerillo-service-coordinator-inside-sales.json","meta":{"generated_at":"2026-11-09T15:23:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21724,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4473004},"rest":"https://alion.io/mcp/rest/get_company?id=4473004"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcerillo-service-coordinator-inside-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcerillo-service-coordinator-inside-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcerillo-service-coordinator-inside-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cerillo-service-coordinator-inside-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcerillo-service-coordinator-inside-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3932911}},{"tool":"search_jobs","arguments":{"company":"cerillo.bio","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3932911},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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