{"id":834658,"url":"https://alion.io/job/cermati-desk-collection-supervisor","title":"Desk Collection Supervisor","company":{"id":690248,"name":"Cermati Fintech Group","domain":"cermati.com","url":"https://alion.io/company/cermati","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5425},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-13T07:36:33Z","employer_posted_date":"2026-05-13","last_verified_at":"2026-10-21T15:56:57Z","board_verified":true,"closed_at":null,"days_open":161,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":160},"description":"Coordinate collection activities of unsecured products, manage flow rates to prevent accounts from flowing down to charge off and minimize net credit losses\nRecruitment, training and performance management of the collection team to ensure good productivity\nProcess-reengineering of collection processes to improve productivity\nCapacity tracking, management and planning to ensure adequate collection resources for the section all the time\nManage and optimize collection cost\nPrepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure\nTracking and evaluating the effectiveness of all collection strategies. Design and conduct champion & challenger tests of all collection strategies\nPrepares regular and customized, in-depth reports and information summarizing various aspects of unit(s) activities. Interprets important aspects of reports for management.\nBachelor's degree \n5 years of working experience in Collection and 1-2 years of working experience as Desk Collection Supervisor/Manager\nStrong understanding of collections activities and process. \nSound people supervisory/managerial skills.\nExcellent problem-solving skills. \nAdvanced Communication skills, both verbal and written.\nAdequate analytical skills and has experience in developing collection reports to measure collection productivity/performance.\nExperience with collection strategy to achieve both short term and long term desirable result/portfolio quality. \nMs-office skills.","description_format":"text","description_chars":1489,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-12T18:26:30Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.082,"p_room":0.28,"age_days":160,"expected_fill_days":21,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/cermati-desk-collection-supervisor","json_url":"https://alion.io/job/cermati-desk-collection-supervisor.json","meta":{"generated_at":"2026-10-21T16:52:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23789,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690248},"rest":"https://alion.io/mcp/rest/get_company?id=690248"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcermati-desk-collection-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcermati-desk-collection-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcermati-desk-collection-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cermati-desk-collection-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcermati-desk-collection-supervisor"}]}