{"id":3118826,"url":"https://alion.io/job/certara-global-account-director","title":"Global Account Director","company":{"id":1834324,"name":"Certara","domain":"certara.com","url":"https://alion.io/company/certara","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":116000,"max_usd":248000,"period":"year","method":"global_role_seniority_cell","sample_n":2485},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-22T21:05:51Z","employer_posted_date":null,"last_verified_at":"2026-10-22T21:05:51Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Overview\n\nCertara accelerates medicines using biosimulation, scientific expertise, software and technology to help biopharmaceutical companies make better drug development decisions. Our clients include more than 2,000 biopharmaceutical companies, academic institutions and regulatory agencies around the world.\nThe Global Account Director (GAD) is the commercial owner and client advocate for an assigned portfolio of accounts and prospects within a defined geographic territory. This includes existing Certara clients, former clients and organizations with which Certara does not yet have a commercial relationship.\nThe role is responsible for developing trusted client relationships, creating new opportunities, growing existing accounts and bringing the breadth of Certara's scientific, software and services capabilities together around the client's most important drug development decisions.\nGADs do not need to be the deepest scientific expert in every area Certara serves. They must, however, have sufficient scientific and drug development fluency to engage credibly with clients, ask insightful questions, recognize meaningful opportunities and bring the right Certara experts into the conversation at the right time.\nSuccess requires curiosity, commercial judgment and the ability to understand not simply what a client is asking Certara to do, but what decision they are trying to make, why that decision matters and what confidence they require to act.\nThe GAD makes Certara easier to work with by providing clear commercial ownership and coordinating the right people and capabilities around the client.\nLocation: preference for Boston, MA \nResponsibilities\n\nOwn the Territory and Client RelationshipServe as the primary commercial owner and client advocate for assigned accounts and prospects.\nDevelop and execute territory and account plans that identify opportunities for retention, expansion, new business and strategic relationship development.\nBuild relationships across scientific, clinical, regulatory, operational, procurement and executive stakeholders.\nDevelop a strong understanding of client's pipeline, development priorities, business objectives and organizational dynamics.\nMaintain regular, meaningful client engagement, including in-person interaction across the territory.\nBuild Certara's presence within the local biopharmaceutical ecosystem and actively develop relationships with prospective clients.\nDiscover and Qualify the Right OpportunitiesLead discovery conversations that identify the business and scientific context behind client needs.\nUnderstand the critical decisions clients are trying to make, the confidence required to make those decisions and the consequences of delay, uncertainty or failure.\nIdentify the stakeholders involved in the decision, how the decision will be made and the client's priorities, constraints and timelines.\nDistinguish between stated requests and the underlying problem Certara can help the client solve.\nQualify opportunities based on strategic fit, client value, Certara differentiation, likelihood of success and appropriate use of Certara resources.\nBe willing to challenge, reshape or walk away from opportunities where Certara is not positioned to create sufficient value or win successfully.\nOrchestrate Certara Around the ClientBring together the appropriate scientific, software, services and commercial expertise based on the client's needs.\nEnsure internal participants understand the client context, meeting objectives, stakeholders and desired outcomes before client engagement.\nLead client conversations while enabling Certara's scientific and technical experts to provide the depth and credibility appropriate to the opportunity.\nConnect capabilities across Certara where doing so creates greater client value rather than defaulting to individual products or organizational silos.\nMaintain clear commercial ownership as opportunities move across teams and capabilities.\nCreate a consistent client experience regardless of which Certara teams are involved.\nCreate and Grow BusinessGenerate new opportunities through proactive territory development, account penetration, referrals, networking and engagement with the local life sciences ecosystem.\nIdentify whitespace within existing accounts by understanding client pipelines, priorities and unmet needs.\nDevelop opportunities across Certara's portfolio rather than limiting conversations to capabilities clients already purchase.\nBuild compelling value propositions based on the importance of the client's decision, Certara's differentiation and the value of reducing risk, uncertainty, time or resource requirements.\nDevelop and execute opportunity strategies that address competitive position, stakeholder alignment, value, commercial structure and path to decision.\nLead commercial negotiations in collaboration with appropriate internal stakeholders.\nMeet or exceed territory bookings and growth objectives.\nProtect and Expand Client RelationshipsMaintain awareness of active engagements and overall client experience without replacing the project delivery team.\nProactively identify relationship risks, delivery concerns and potential barriers to future growth.\nCoordinate appropriate internal resources to resolve issues quickly and communicate clearly with clients.\nEnsure lessons from client feedback, wins and losses are shared internally and used to improve future engagement.\nLook beyond individual transactions to build durable, expanding relationships with clients.\nMaintain Commercial DisciplineMaintain accurateaccount, opportunity, pipeline and activity information in Salesforce.\nDevelop credible forecasts based on demonstrated client evidence and clearly understoodnext steps.\nMaintain sufficient qualified pipeline to support territory and corporate objectives.\nEstablish clear next actions, owners and timelines following meaningful client interactions.\nCollaborate effectively with Software Specialists, Portfolio Teams, scientific experts, marketing, operations and other commercial colleagues.\nContribute market, competitive and client insights that improve Certara's commercial strategy.\n\nQualifications\n\nQualificationsBachelor's degree required; scientific or life sciences education strongly preferred. Advanced scientific training is valuedbut not required.\nDemonstrated success in business development, account management, consulting, scientific sales or another client-facing commercial role within biopharma, biotechnology, CRO, life sciences software or a related industry.\nStrong understanding of the drug discovery and development process and the challenges facing biopharmaceutical companies.\nScientific curiosity and sufficient technical fluency to engage credibly with drug development professionals and identify when deeper expertise is required.\nExperience developing new business as well as expanding established client relationships.\nDemonstrated ability to uncover client priorities and translate complex scientific or business challenges into commercially actionable opportunities.\nStrong executive presence and ability to engage effectively across scientific, operational, procurement and C-suite stakeholders.\nAbility to lead through influence and coordinate multidisciplinary teams in a matrix organization.\nStrong commercial judgment, including opportunity qualification, competitive strategy, value positioning and negotiation.\nDemonstrated ability to build trusted relationships while constructively challenging clients and internal stakeholders when appropriate.\nHigh level of curiosity, accountability and initiative with a strong bias toward client engagement and action.\nStrong written and verbal communication skills.\nAbility and willingness to spend significant time engaging clients and prospects in person across the assigned territory.\nWhat Success Looks LikeSuccessful Territory Managers become trusted advocates for their clients inside Certara and trusted representatives of Certara with their clients.\nThey know their territory, understand the organizations and drug development programs within it, create opportunities rather than waiting for them, and focus Certara's resources on work where we can deliver meaningful value and win. The ability to follow the drug and propose Certara solutions over the course of the drug development lifecycle.\nClients experience one Certara, regardless of how many scientific, software or services teams are involved.\nInternally, the Territory Manager provides a clear view of the client: what matters to them, what decisions they face, where Certara can create value, what could put the relationship at risk and what needs to happen next.\nThe result is sustainable territory growth built on stronger client relationships, better-qualified opportunities and work where Certara is differentiated and positioned to succeed.\nCertara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.\nOriginally posted on Himalayas","description_format":"text","description_chars":9333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Bioinformatics","Drug Discovery","CRO & CDMO Services"],"lifecycle":[{"event":"open","at":"2026-10-22T23:28:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["seen:1","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/certara-global-account-director","json_url":"https://alion.io/job/certara-global-account-director.json","meta":{"generated_at":"2026-10-25T05:03:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6841,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1834324},"rest":"https://alion.io/mcp/rest/get_company?id=1834324"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcertara-global-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcertara-global-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcertara-global-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/certara-global-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcertara-global-account-director"}]}