{"id":2606042,"url":"https://alion.io/job/certivity-solution-engineer-customer-success-mfd","title":"Solution Engineer / Customer Success (m/f/d)","company":{"id":696878,"name":"Certivity","domain":"certivity.io","url":"https://alion.io/company/certivity","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":158000,"period":"year","method":"global_role_seniority_cell","sample_n":490},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T09:35:09Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T08:10:32Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the Job\nAt Certivity, we are building the AI platformthat engineering organizations use to manage regulatory compliance. Companies like Mercedes-Benz, BMW, Schaeffler, ZF, Aumovioand TÜV Rheinlanduse our softwarein their daily work.We started inautomotive, and it is still our core. Now we are expanding into other highly regulated engineering sectors.\nAs a Solution Engineer, you will be the expert and a technical implementation partner for these customers as they make Certivitytheir central regulatory intelligence platform.\nYou will get to know workflows at each customer in depth and turn their requirements into scalable platform configurations. As the expert contact for accounts, you make sure they get measurable value from Certivity, and you actively groweach account by finding new use cases, teams, business units and product lines that the platform can serve.\nWhat you will do\nGuide customers through a successful rollout of the Certivityplatform,from first demo, then trial use to productive use.\nLead implementation projects:Define milestones with the customer, make sure our Product and Engineering teams deliver, and translate customer needs into clear feature requests.\nUnderstand customers'regulatory, complianceand engineeringprocessesand translate them into efficient platform configurations and workflows.\nAct as a trusted advisor for your accounts, from implementation through long-term adoption.\nOwn the growth of your accounts: Identify expansionand upsellingopportunitiesand drive them together with the sales team.\nTroubleshoot customer issuestogether with Product and Engineering.\nBring customer feedbackback into the company as clear, actionable inputthat shapes our AI and software roadmap.\nYour profile\nYou have a university degreein Engineering, Lawor a related field.\nYou have at least 2-5 years of experience at the interface of regulation and engineering, for example in product compliance, regulatory affairs, requirementsengineering or technical consulting. \nYou communicate confidentlywith engineers, compliance expertsand management alike.\nYou take a high level of ownership and like driving projects independently.\nYou are motivated by customer successand see growing an account as part of delivering value, not as a sales task added on top.\nYou are open to travel worldwide(20%) to meet customers on-site.\nYou speak fluent German(C1) and English(C1). English is our company language\nWhy us?\nA vibrant in-office culture in a beautiful office in Munich with the option for up to 60 % work from home.\nFlexible working hours.\n30 vacation days per year (including 4 “company rest days” over christmas).\n30 daysof \"workation\" per year, within the EU and selected countries.\nHigh autonomy and flat hierarchies.\nEGYM Wellpass for unlimited access to fitness courses and gyms.\nUdemy access for educational videos.\nClosing\nCertivity is an equal opportunities employer. We are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, marital status, disability, or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.","description_format":"text","description_chars":3283,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Compliance","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-10-15T09:41:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/certivity-solution-engineer-customer-success-mfd","json_url":"https://alion.io/job/certivity-solution-engineer-customer-success-mfd.json","meta":{"generated_at":"2026-10-16T10:22:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8735,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":696878},"rest":"https://alion.io/mcp/rest/get_company?id=696878"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcertivity-solution-engineer-customer-success-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcertivity-solution-engineer-customer-success-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcertivity-solution-engineer-customer-success-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/certivity-solution-engineer-customer-success-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcertivity-solution-engineer-customer-success-mfd"}]}