{"id":3739266,"url":"https://alion.io/job/cesna-sales-account-support-coordinator","title":"Sales & Account Support Coordinator","company":{"id":672860,"name":"Cesna","domain":"cesna.com","url":"https://alion.io/company/cesna","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":259,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":171,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hackensack, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T11:12:11Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T11:32:07Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"[Job Summary]\nThe Sales & Account Support Coordinator plays a key role in supporting overall sales\norganization while taking ownership of building, managing, and growing relationships with\nindependent and specialty retailers across domestic and international markets.\nThis role ensures accounts receive exceptional service, accurate order processing, and proactive\nengagement to increase sell-in and sell-through. In addition to focusing on Independent &\nSpecialty business development, the position also provides day-to-day administrative, analytical,\nand project support to the Sales Director and VP of Sales.\nA successful candidate will be detail-oriented, proactive, highly organized, and capable of\ncoordinating cross-functional efforts to support sales growth initiatives.\n[Job Description]\nAccount Management & Sales Development\n- Serve as the primary contact for independent and specialty store accounts while\nsupporting all other accounts as needed.\n- Build account relationships through proactive outreach, seasonal check-ins, reorder\nsupport, and assortment recommendations.\n- Introduce new product launches through tools such as:\n*Market-specific line sheets\n*Curated assortments\n*Seasonal product highlight campaigns\n- Plan and host virtual line review meetings or group product launch presentations for\nindependent retailers.\n- Identify new business opportunities, account expansion potential, and cross-selling opportunities.\n- Provide general support to the Sales Director and VP of Sales, assisting in account follow-\nups, presentations, sales reports, and ongoing sales initiatives.\nOrder Management & ERP (NES) Processing\n- Enter customer orders into NES with accuracy\n- Monitor order status, allocations, and backorders; coordinate with Operations and\nLogistics to secure on- me fulfillment.\n- Track shipments, resolve order discrepancies, and prepare revised documentation as\nneeded.\n-Review account performance weekly to identify replenishment opportunities or low-\ninventory risk.\nSales Support, Reporting & Coordination\n- Support the Sales VP and Sales Director on daily tasks, sales analyses, and strategic\nprojects.\n- Assist in preparing sales decks, assortment proposals, market mee ng materials, and\ntrade show support documents.\n- Compile customer feedback to share with internal teams (Merchandising, Marketing, Product Development).\n- Maintain organized sales files, line sheets, pricing lists, and customer-specific documents.\nCross-Functional Collaboration\n- Complete customer, vendor, and partner templates?including onboarding forms,\ncompliance documents, product setup sheets by coordinating with Sales,\nMerchandising, Marketing, Operations, and Finance.\n- Collaborate with Merchandise Planning to align inventory availability, promotional\ncalendars, and reorder flows.\n- Partner with Marketing/Creative to ensure product content, images, and descriptions\nare accurate and compelling.\n- Identify inefficiencies in reporting, product setup, or order flow; propose process\nimprovements that support the scalability of the Sales team.\nRequirements\n-2+ years of experience in wholesale, sales operations, account coordination, or customer support (jewelry/fashion preferred but not required).\n-Strong communication skills ? written, verbal, and interpersonal.\n-Highly organized, with the ability to multitask and manage deadlines.\n-Experience with ERP systems (NES preferred), Excel/Sheets, and sales reporting tools.\n-Proactive mindset with a willingness to take initiative and drive growth.\n-Strong analytical skills and attention to detail.\n-Ability to work cross-functionally with Sales, Merchandising, Marketing, and Operations.\nBenefits\nComprehensive health insurance, 401K, PTO, sick days","description_format":"text","description_chars":3727,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-11-04T11:12:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":8,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":4,"expected_fill_days":171,"reasons":["conf:3","agency","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/cesna-sales-account-support-coordinator","json_url":"https://alion.io/job/cesna-sales-account-support-coordinator.json","meta":{"generated_at":"2026-11-09T14:10:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672860},"rest":"https://alion.io/mcp/rest/get_company?id=672860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcesna-sales-account-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcesna-sales-account-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcesna-sales-account-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cesna-sales-account-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcesna-sales-account-support-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3739266}},{"tool":"search_jobs","arguments":{"company":"cesna.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3739266},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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