{"id":1643989,"url":"https://alion.io/job/ceterus-accounting-lead-remote","title":"Accounting Lead (Remote)","company":{"id":3793264,"name":"Ceterus","domain":"ceterus.com","url":"https://alion.io/company/ceterus","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charleston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":192000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":425},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2023-08-09T19:00:00Z","employer_posted_date":"2023-08-09","last_verified_at":"2026-10-10T21:06:19Z","board_verified":true,"closed_at":null,"days_open":1158,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1157},"description":"About Ceterus\nAt Ceterus, our job is to help franchise small business owners optimize their financial performance and reporting. We deliver timely and accurate monthly financial statements through our outsourced bookkeeping and accounting services that provide the insights to help owners meet their business objectives.As franchise accounting experts, we understand both the needs of small business owners as well as the requirements of franchise brands. We have developed technology solutions that help in the delivery of our customers’ monthly outcomes while also making it easier for business owners to understand how they stand financially anytime, anywhere. Ceterus serves over 1,000 customers today across over 2,000 locations in well-known brands like Jimmy John’s, Jersey Mike’s, Orangetheory Fitness, Club Pilates, European Wax, and Massage Envy as well as emerging brands like Scooter’s Coffee, Crumbl Cookies, and Men in Kilts.\nOwn a customer base of small business entrepreneurs with the primary objective of driving structured advisory services valued by our customers.\n\nProactive services provided via:\npost-sale new client contract introduction/consultation\n\nstructured outreach (e.g., budgeting, cash flow, break-even, leveraging an approved tool that\nis promoted in a webinar)\n\nserving as a brand expert to drive content (via webinars or other)\n\ncoordinating/proposing support from other subject matter experts where possible\n\nworking with leadership to propose learning aids for customers (general or brand specific)\n\ndrive Ceterus Edge platform engagement\n\nbuild financial literacy\n\nOn a reactive basis, be available to customers via email or scheduled calls to:\n\no respond to customer questions (planning, accounting, educational)\no drive awareness of customer needs, advocate for quality service\no refer accounting questions/adjustments to other team members for follow up\nRole of Accounting Lead\nResponsibilities\nSet up proactive consulting/education calls with customers (high priority and ones identified when addressing incoming emails).\n\nDevelop \"Standardized\" responses for regular financial inquiries with intent to delegate to Customer Service Rep/Accounting team in future.\n\nReview all newly onboarded accounts\n\nFirst pass review/response for client questions/requests in Zendesk. Pass accounting related\nitems to Senior Accountant(s).\n\nAdjudicate escalations from Customer Success Representatives\n\nFocus on communication, verbal and written, with customers.\n\nGather pertinent customer insight and reports findings to leadership.\n\nForward repeat or complex accounting items to the Lead Accounting Operations analyst for\nreview.\nRequirements\n\nFive years of experience in bookkeeping, accounting, or financial analysis\n\nStrong analytical abilities and experience reviewing financial statements\n\nExcellent oral and written communication skills\n\nPrior experience communicating directly to customers or presenting financials is a plus","description_format":"text","description_chars":2960,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T22:51:36Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.35,"p_room":0.28,"age_days":1157,"expected_fill_days":39,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/ceterus-accounting-lead-remote","json_url":"https://alion.io/job/ceterus-accounting-lead-remote.json","meta":{"generated_at":"2026-10-11T02:30:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4024,"day_limit":5000,"remaining_today":976,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3793264},"rest":"https://alion.io/mcp/rest/get_company?id=3793264"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fceterus-accounting-lead-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fceterus-accounting-lead-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fceterus-accounting-lead-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ceterus-accounting-lead-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fceterus-accounting-lead-remote"}]}