{"id":1789090,"url":"https://alion.io/job/ceva-it-service-delivery-leader-commerce","title":"IT Service Delivery Leader - Commerce","company":{"id":1905954,"name":"Ceva Santé Animale","domain":"ceva.com","url":"https://alion.io/company/ceva-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"B","score":82,"open_postings":15,"ghost_share":0,"stale_share":0.733,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Libourne, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-03T12:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-11-03T09:49:20Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Context: In the context of CEVA’s strategic international digital transformation programs, we are looking for an IT Service Delivery Leader - Commerce to join our Global IT organization. Reporting to the IS Business Services Director, this role is responsible for the delivery, performance, and evolution of the Commerce technology landscape, ensuring reliable, secure, and cost-effective solutions across CRM, e-commerce, Marketing, and corporate web platforms while partnering closely with business and commercial stakeholders worldwide. Key Responsibilities: Define and drive the technical vision, architecture roadmap, and long-term evolution of the commerce domain.\nLead the delivery, support, performance, and continuous improvement of platforms including Salesforce, Shopify, Amazon, Bloomreach, Bynder, and company websites. Coordinate digital commerce program streams in partnership with functional leaders to ensure successful execution and business value delivery. Oversee product lifecycle management, including backlog prioritization, maintenance, upgrades, support, and decommissioning activities.\nEnsure service availability, SLA compliance, incident resolution, problem management, and operational excellence across all Commerce applications. Manage resource planning, vendor relationships, and team capacity to support both project delivery and RUN operations. Drive compliance with GDPR, internal controls, IT standards, quality assurance processes, and enterprise architecture guidelines.\nLead security and risk management initiatives by implementing security recommendations, patches, and remediation actions in collaboration with IT security teams.","description_format":"text","description_chars":1669,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-03T17:40:03Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.572,"p_room":0.9,"age_days":30,"expected_fill_days":45,"reasons":["conf:1","stale_co","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/ceva-it-service-delivery-leader-commerce","json_url":"https://alion.io/job/ceva-it-service-delivery-leader-commerce.json","meta":{"generated_at":"2026-11-03T14:22:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20145,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1905954},"rest":"https://alion.io/mcp/rest/get_company?id=1905954"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fceva-it-service-delivery-leader-commerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fceva-it-service-delivery-leader-commerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fceva-it-service-delivery-leader-commerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ceva-it-service-delivery-leader-commerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fceva-it-service-delivery-leader-commerce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1789090}},{"tool":"search_jobs","arguments":{"company":"ceva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1789090},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}