{"id":783211,"url":"https://alion.io/job/cfc-claims-adjuster-emerging-risks","title":"Claims Adjuster, Emerging Risks","company":{"id":703351,"name":"CFC","domain":"cfc.com","url":"https://alion.io/company/cfc-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":588},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T01:09:25Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T05:34:59Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"At CFC, we know that an insurance policy is only as strong as the claims service behind it. That’s why we’ve built a powerhouse in-house claims team-driven, highly qualified, and laser-focused on delivering fast, effective solutions for our clients. Our claims handlers are true experts, bringing specialist, real-world experience that’s directly relevant to the people we serve.\n\nNow, our innovative Emerging Risk Team is on the lookout for an experienced Claims Adjuster to help us raise the bar even higher. You’ll play a pivotal role in ensuring our policyholders, brokers, underwriters, and capacity providers receive the exceptional service we’re known for. This is your chance to work side-by-side with talented colleagues across Claims, Underwriting, Finance, IT, and Products, all while navigating the cutting edge of the insurance industry.\nAbout the role\nAs a Claims Adjuster at CFC, you’ll be the reassuring voice and steady hand guiding clients through the claims process. You’ll lead fair settlements, champion customer service, and help us set new standards for excellence.\n\nWhat You’ll Do:\nEnsure our claims department continues to deliver outstanding TPA services for capacity providers, always upholding Treating Customers Fairly (TCF) and Conduct Risk principles.\nProactively manage claims from first notification of loss to settlement, analysing coverage, legal liability, and quantum within delegated authorities.\nBuild strong relationships with policyholders, brokers, underwriters, and capacity providers-delivering a customer experience that sets us apart.\nGuarantee prompt, accurate reserving, pursue third-party recoveries, and minimize claims leakage.\nIdentify and escalate key issues to the Emerging Risks Claims Manager and Claims Director as needed.\nSupport the Emerging Risks Claims Manager, Claims Director, and the wider claims team, collaborating closely with underwriters and providing valuable feedback on claims trends and product development.\nAbout you\nWe’re looking for a passionate claims professional with a background in broking or underwriting within the Lloyd’s/London market. If you thrive in a fast-paced environment and are eager to grow with a forward-thinking team, we want to hear from you!\n\nYou’ll Bring:\nCII qualification (or working towards it)\nExcellent verbal and written communication skills\nA confident grasp of insurance policy wordings across multiple territories\nExperience with ECF (a strong advantage)\n\nCore Values\nLove what you do:\nWe show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.\nChallenge everything:\nWe’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.\nHave fun, be good:\nInsurance is a serious business, but we don’t take ourselves too seriously. 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