{"id":783179,"url":"https://alion.io/job/cfc-claims-specialist-cybertech","title":"Claims Specialist, Cyber/Tech","company":{"id":703351,"name":"CFC","domain":"cfc.com","url":"https://alion.io/company/cfc-4","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ontario, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":156000,"period":"year","method":"role_country_seniority_unknown","sample_n":12606},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T01:09:25Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-09T06:47:49Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"We’re looking for an experienced claims professional to help launch and shape CFC’s Canadian Admitted Claims offering. This is an exciting opportunity to play a key role in strengthening our global claims capability while ensuring policyholders and brokers continue to receive the high-quality, responsive service CFC is known for.\nYou will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective, high-quality support to insureds when they need it most.\n\nThis role will work with the CFC Global Claims and Incident Response team, along with a number of vendors including forensic, legal, and PR ensure that CFC delivers a cost effective, but high-quality response to our Insureds. The role will also involve working with Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal, state and statutory requirements and obligations.\nAbout the role\nYour responsibilities will include but are not limited to:\nProactively handle a cross-section of cyber and technology claims on behalf of CFC from first notification of loss to settlement. \nFoster good relationships with policyholders, brokers and drive excellent customer service.\nActively work with a panel of response vendors during claims incidents.\nEnsure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.\nThe ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.\nWork closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.\nGeneral claims administrative duties such as electronic file management filing and payment requests, and the production of management information.\n Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.\n Identify and escalate claims related issues to line manager where necessary.\nAbout you\nWhat we are looking for:\nProven experience handling complex claims, ideally in Cyber and technology \nA strong understanding of claims processes, reserving, coverage analysis and litigation management.\nExperience working with brokers, policyholders and external vendors, with a clear focus on delivering excellent customer service.\nThe confidence to manage competing priorities, deadlines and stakeholder expectations in a fast-paced environment.\nA proactive, detail-oriented and commercially minded approach, with sound judgement and strong communication skills.\nRelevant claims licensing for Canada, or a willingness to complete any required licensing exams with CFC’s support.\nCore Values\nLove what you do:\nWe show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.\nChallenge everything:\nWe’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.\nHave fun, be good:\nInsurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.","description_format":"text","description_chars":3432,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-12T01:09:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.387,"p_room":0.35,"age_days":59,"expected_fill_days":21,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/cfc-claims-specialist-cybertech","json_url":"https://alion.io/job/cfc-claims-specialist-cybertech.json","meta":{"generated_at":"2026-11-09T11:05:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12565,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":703351},"rest":"https://alion.io/mcp/rest/get_company?id=703351"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcfc-claims-specialist-cybertech"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcfc-claims-specialist-cybertech"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcfc-claims-specialist-cybertech"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cfc-claims-specialist-cybertech\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcfc-claims-specialist-cybertech"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":783179}},{"tool":"search_jobs","arguments":{"company":"cfc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":783179},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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