{"id":1547404,"url":"https://alion.io/job/cfpnet-underwriting-trainer-remote","title":"Underwriting Trainer (Remote)","company":{"id":1783325,"name":"Cfpnet","domain":"cfpnet.com","url":"https://alion.io/company/cfpnet-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-06T21:25:16Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"POSITION SUMMARY\nThe Underwriting Trainer will provide critical support to our Underwriting Department. This role will create, deliver, and facilitate technical and non-technical training for new and existing employees in the Underwriting Department. This role is crucial for ensuring exceptional customer experience, consistently collaborating with service leadership to assess training needs, and building relevant solutions. This position will also support quality programs for internal teams, delivering targeted coached feedback that drives measurable improvement.\nPRINCIPAL DUTIES AND RESPONSIBILITIES\nDevelop and facilitate engaging training programs focused on service excellence, operational procedures, and technical knowledge.\nLead the onboarding process for new service employees, ensuring proper introduction to company culture, service standards, and role expectations.\nConduct regular training sessions to reinforce core service skills, including communication, customer interaction, problem resolution, and operational efficiency.\nDevelop comprehensive training materials, resources and e-learning courses to educate staff on company procedures, customer service best practices, and technical skills.\nPromote consistency by supporting documentation of standard operating procedures and best practices across all service touchpoints.\nMaintain training records to ensure 100% participation.\nAssess and measure learning outcomes through knowledge checks quizzes, role-play evaluations, observation, and feedback surveys to ensure learning objectives are met.\nMeasure training effectiveness through assessments and performance metrics; use feedback to enhance future training initiatives.\nEnsure all service team members are trained in relevant company policies and regulatory requirements.\nCollaborate with service leadership to identify skill gaps and provide targeted coaching or training to support individual and team performance goals.\nProvide constructive feedback and coordinate internal quality audits.\nFoster a culture of continuous learning and professional development.\nEDUCATION AND EXPERIENCE\nThe individual must meet the following requirements:\nBachelor’s degree preferred.\nMinimum three years of training and development experience.\nProven remote facilitation skills.\nQuality assurance experience.\nProficiency in Microsoft Office products.\nExcellent verbal and written communication skills, interpersonal, and problem-solving skills.\nAbility to maintain a positive and professional demeanor in a fast-paced environment while effectively managing multiple priorities and deadlines.\nInsurance experience preferred.","description_format":"text","description_chars":2640,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T22:30:54Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.584,"p_room":0.55,"age_days":22,"expected_fill_days":21,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/cfpnet-underwriting-trainer-remote","json_url":"https://alion.io/job/cfpnet-underwriting-trainer-remote.json","meta":{"generated_at":"2026-10-06T21:36:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1183,"day_limit":5000,"remaining_today":3817,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1783325},"rest":"https://alion.io/mcp/rest/get_company?id=1783325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcfpnet-underwriting-trainer-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcfpnet-underwriting-trainer-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcfpnet-underwriting-trainer-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cfpnet-underwriting-trainer-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcfpnet-underwriting-trainer-remote"}]}