# Customer Service Representative

CFS Brands is seeking to hire a Customer Service Representative to report to the Manager, Customer Service, at the corporate location in Oklahoma City, OK. This position is responsible for managing multiple aspects of existing accounts to offer quality customer service and help achieve organic sales growth. Success depends heavily on improving the efficiency and effectiveness of our order fulfillment, willingness to serve our customers, account planning and development/ownership of the customer experience. ESSENTIAL DUTIES AND RESPONSABILITIES: Essential duties and responsibilities include to following: Other duties may be assigned. Respond to incoming calls, emails, and other inquiries from customers. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Identify and assess customer needs to achieve satisfaction. Go the extra mile to engage customers. Assist with the placement of orders, ensuring accurate data is being entered/utilized. Give accurate direction and support to team leaders, managers, and directors to facilitate successful completion of organization’s targets and performance goals. Carefully i

- **Id**: 3546102
- **Url**: <https://alion.io/job/cfs-brands-customer-service-representative-2>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Oklahoma City, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-30T20:46:56Z
- **Employer posted date**: 2026-10-30
- **Last verified at**: 2026-11-06T00:52:31Z
- **Board verified**: yes
- **Days open**: 6
- **Description format**: text
- **Description chars**: 3736
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no
- **Industries**: Food & Beverages, Wholesale

## Company

- **Id**: 2470315
- **Name**: CFS Brands
- **Domain**: cfsbrands.com
- **Url**: <https://alion.io/company/cfsbrands-com>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

## Salary

- **Min**: 50000
- **Max**: 55000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 55000

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 6

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-10-30T20:46:56Z

## Visa

- Country: US; Licensed sponsor: yes; Evidence: Filed H-1B visas in the last two years; Filings 12m: 0; Filings prev 12m: 1; Green card filings 12m: 0

## Liveness

- **Score**: 95
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.946
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 89
- **Reasons**: conf:3, urgency, win:early, comp:junior
- **Computed at**: 2026-11-05T05:54:30Z

## Pay

- **Stated usd annual**: 55000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.