{"id":1716584,"url":"https://alion.io/job/cfsb-associate-account-operations-manager","title":"Associate, Account Operations Manager","company":{"id":2165323,"name":"CFSB","domain":"cfsb.com","url":"https://alion.io/company/cfsb","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-29T20:35:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-05T19:06:52Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"JD - CFSB - Account Operations Manager.pdf\nJOB SUMMARY: CFSB is an OCC-regulated federal savings bank at the forefront of fintech and payments. We are looking for an Account Manager who is eager to build their career in the exciting intersection between finance and technology and contribute to the bank’s growth.\nThe Account Operations Manager provides a wide range of support to the Operations Team and the bank’s customers. This position is responsible for monitoring and processing all customers’ requests related to account opening, business online banking, Positive Pay and Check 21. This position is also responsible for monitoring and addressing all non-post, stop pays, and ACH returns daily in addition to processing debit and credit transactions to customers’ accounts and balancing these accounts daily.\nResponsibilities:\nDevelop and maintain strong relationships with customers.\nAct as the primary point of contact for customers, addressing their needs and concerns in a timely and professional manner.\nWork collaboratively with internal teams to ensure client satisfaction and successful project completion.\nResolve unposted items, process RDC fed file, and positive pay transactions.\nAssist various teams with customers’ requests for online banking enrollment.\nProcess all audit requests received from customers through the Audit Confirmation system.\nSend invoices to clients and follow up on unpaid invoices.\nProvide new clients with account information and ensure they receive the necessary help for account setup, API, SFTP and Online banking enrollment.\nQualifications & Core Skills:\nMinimum of 3 years’ relevant work experience.\nExcellent verbal and written communication skills.\nKnowledge of policies, procedures and updated regulatory requirements.\nSelf-motivated with the ability to work independently as well as in a team environment.\nAbility to handle multiple tasks simultaneously and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities.\nexcellent PC skills including Outlook, Word, Excel, and Office 365.\nStrong experience in Bank Operations.\nStrong knowledge of Banking Regulations.","description_format":"text","description_chars":2156,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T18:47:11Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":1,"age_days":5,"expected_fill_days":18,"reasons":["conf:2","win:early"],"computed_at":"2026-10-05T05:45:15Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/cfsb-associate-account-operations-manager","json_url":"https://alion.io/job/cfsb-associate-account-operations-manager.json","meta":{"generated_at":"2026-10-06T02:57:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4459,"day_limit":5000,"remaining_today":541,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2165323},"rest":"https://alion.io/mcp/rest/get_company?id=2165323"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcfsb-associate-account-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcfsb-associate-account-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcfsb-associate-account-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cfsb-associate-account-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcfsb-associate-account-operations-manager"}]}