{"id":3217605,"url":"https://alion.io/job/cgi-dynamics-365-software-engineer","title":"Dynamics 365 Software Engineer","company":{"id":1063,"name":"CGI","domain":"cgi.com","url":"https://alion.io/company/cgi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":74000,"period":"year","method":"role_country_seniority_unknown","sample_n":139},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Incident Management","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-24T20:00:14Z","employer_posted_date":null,"last_verified_at":"2026-10-24T20:00:14Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"At CGI, you'll play a key role in ensuring the reliability, security, and continuous improvement of critical Microsoft Dynamics 365 services that support high-profile public sector outcomes. Working as part of a collaborative and forward-thinking team, you'll help deliver resilient, secure, and innovative digital solutions while driving service excellence for our clients. You'll be empowered to take ownership of complex challenges, contribute new ideas, and develop your expertise in an environment that values collaboration, continuous learning, and meaningful career progression.\n\nCGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.\n\nDue to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position Hybrid (2 3 days on site in CGI Nottingham office and/or DVSA Nottingham Office) (expenses not rechargeable to client), can also be from our Birmingham/Bristol offices.Profil recherché\nIn this role, you will be responsible for supporting and enhancing Microsoft Dynamics 365 platforms that underpin critical business services for our public sector client. You'll investigate and resolve incidents, maintain platform security, support deployments, and ensure service continuity across multiple Dynamics 365 modules. Working closely with technical teams, stakeholders, and delivery partners, you'll take ownership of complex issues, contribute to continuous service improvements, and help deliver secure, high-quality solutions in a collaborative Agile environment.\n\nYou'll also play an important role in release management, supporting Microsoft platform updates, reviewing security changes, and ensuring smooth deployments across non-production and production environments. Your expertise will help maintain service reliability while contributing to the ongoing evolution of CGI's digital capabilities for our clients.\n\nKey responsibilities\n\n• Investigate & Resolve incidents across Microsoft Dynamics 365 Customer Engagement, Business Central and Field Service within agreed SLAs. \n\n• Troubleshoot & Analyse functional, technical and data-related issues to restore service quickly and effectively. \n\n• Manage & Escalate complex issues to development teams and third-line support where appropriate. \n\n• Support & Secure Dynamics environments by responding to security incidents and reviewing security-related platform updates. \n\n• Deploy & Release application changes through non-production and production environments. \n\n• Collaborate & Improve by participating in Agile ceremonies, release handovers and retrospectives. \n\n• Monitor & Optimise integrations between Dynamics 365, Azure and AWS services. \n\n• Build Relationships with stakeholders to deliver excellent customer service and continuous improvement.\n\nRequired qualifications to be successful in this role\n\nTo succeed in this role, you'll bring proven experience supporting Microsoft Dynamics 365 solutions within an application support environment, alongside strong analytical and troubleshooting skills. 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