# Operations Analyst (SRE)

CGI is hiring an Operations Analyst to support the reliability of its Advantage platform through hands-on SRE operations. The role monitors and triages events, executes incident and service-request workflows, and contributes to automation, problem management, and operational documentation. Responsibilities Serve in a hands-on operations role (SRE track) within the Cloud Operations team supporting the CGI Advantage platform Take first-line ownership of monitoring, event triage, incident handling, and service request execution Work from the operator portal utilizing correlated dashboards, one-click runbooks, and standardized operational workflows Contribute to automation, ticket hygiene, and knowledge base quality to reduce repeat work Progress toward the Senior Operations Analyst role through the SRE realignment career path Monitor environment health using standardized dashboards and SLO-aligned alerts Triage events in IAP by applying deduplication and suppression context while routing incidents according to severity taxonomy Utilize distributed traces and correlated logs and metrics to isolate faults before escalation Meet First Touch Resolution and L1-to-L2 escalation reduction t

- **Id**: 3856556
- **Url**: <https://alion.io/job/cgi-operations-analyst-sre>
- **Role**: DevOps
- **Role family**: DevOps
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Fairfax, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: closed
- **First seen at**: 2026-11-06T04:38:46Z
- **Last verified at**: 2026-11-06T12:20:45Z
- **Board verified**: no
- **Closed at**: 2026-11-06T12:20:45Z
- **Days open**: 0
- **Description format**: text
- **Description chars**: 4615
- **Description truncated**: no
- **Benefits**: Flexible schedule
- **Relocation offered**: no
- **Industries**: IT Consulting & Digital Transformation, IT Outsourcing & Dedicated Teams, Systems Integrators, Management Consulting

## Company

- **Id**: 1063
- **Name**: CGI
- **Domain**: cgi.com
- **Url**: <https://alion.io/company/cgi>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Welcome to the Jungle

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 22
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0.045
- **Time to fill p50 days**: 20
- **Computed at**: 2026-11-07T05:47:08Z

## Salary

- **Min**: 90000
- **Max**: 157000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 157000

## Technologies

- **AIOps** — Optional: no
- **Azure** — Optional: no
- **Azure AKS** — Optional: no
- **DNS** — Optional: no
- **GitHub Actions** — Optional: no
- **Grafana** — Optional: no
- **Incident Management** — Optional: no
- **ITIL** — Optional: no
- **ITSM** — Optional: no
- **Jaeger** — Optional: no
- **Kubernetes** — Optional: no
- **LLM** — Optional: no
- **Loki** — Optional: no
- **Microsoft Teams** — Optional: no
- **OpenTelemetry** — Optional: no
- **PowerShell** — Optional: no
- **Prometheus** — Optional: no
- **Python** — Optional: no
- **SLI/SLO/SLA** — Optional: no
- **SQL** — Optional: no
- **Terraform** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-06T06:36:55Z
- Event: close; At: 2026-11-06T12:20:45Z

## Pay

- **Stated usd annual**: 157000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.