# Senior Technical Support Engineer

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: We’re looking for a Senior Technical Support Engineer who’s equal parts problem-solver, translator, and customer hero. You’ll be the go-to person when customers hit snags with Chainguard Images, digging into technical mysteries, keeping folks informed, and partnering with Engineering to squash bugs before they cause chaos. This isn’t just “reset the password and move on” support: you’ll work on real, complex issues with modern tools (Docker, Kubernetes, GitHub, Helm charts, Terraform, etc.), make customers feel like superheroes themselves, and help sh

- **Id**: 4024264
- **Url**: <https://alion.io/job/chainguard-senior-technical-support-engineer-2>
- **Role**: Support
- **Role family**: Support
- **Seniority**: senior
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: structured
- **Locations**: United Kingdom
- **Countries**: GB
- **Hiring countries**: GB
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-10T11:06:32Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-10T16:18:46Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5699
- **Description truncated**: no
- **Benefits**: Dental insurance, Equity, Flexible time off, Health insurance, Parental leave, Stock options
- **Relocation offered**: no
- **Industries**: Application Security, DevSecOps, Vulnerability Management

## Company

- **Id**: 581
- **Name**: Chainguard
- **Domain**: chainguard.dev
- **Url**: <https://alion.io/company/chainguard>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: A
- **Score**: 85
- **Open postings**: 12
- **Ghost share**: 0
- **Stale share**: 0.583
- **Repost share**: 0
- **Time to fill p50 days**: 41
- **Computed at**: 2026-11-10T06:52:35Z

## Technologies

- **AI Agents** — Optional: no
- **Amazon EKS** — Optional: no
- **AWS** — Optional: no
- **Azure** — Optional: no
- **Canva** — Optional: no
- **CI/CD** — Optional: no
- **Docker** — Optional: no
- **GCP** — Optional: no
- **GitHub** — Optional: no
- **Helm** — Optional: no
- **Kubernetes** — Optional: no
- **Linux** — Optional: no
- **OpenAI** — Optional: no
- **Snowflake** — Optional: no
- **Terraform** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T16:18:46Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 41
- **Reasons**: conf:5, win:early, comp:brand
- **Computed at**: 2026-11-10T21:45:44Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.