{"id":1648136,"url":"https://alion.io/job/chamberlain-group-ai-engineering-manager","title":"AI Engineering Manager","company":{"id":8231,"name":"Chamberlain Group","domain":"chamberlaingroup.com","url":"https://alion.io/company/chamberlain-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oak Brook, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":102600,"max":193425,"currency":"USD","period":"year","gross":null,"usd_annual":193425},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"API Gateway","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Feature Store","optional":false},{"name":"LangChain","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"OpenSearch","optional":false},{"name":"pgvector","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Time Series Forecasting","optional":false},{"name":"Kubernetes","optional":true},{"name":"PostgreSQL","optional":true}],"status":"live","first_seen_at":"2026-06-29T00:00:00Z","employer_posted_date":"2026-06-29","last_verified_at":"2026-10-15T23:22:24Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":109},"description":"Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.\n\nThis role is within Chamberlain Group's Engineering Function. This manager leads engineering teams focused on building and delivering AI capabilities that power intelligent, connected home experiences for our customers. This is a US-based leadership role managing a distributed engineering team.\nEngineering teams in this role are responsible for the real-time data serving infrastructure that powers personalized, low-latency experiences; the agentic interface and LLM orchestration layer that enables intelligent interactions with customers; and the machine learning models that detect anomalies and surface insights to keep customers informed and in control of their connected home.\nThis role will work with cross-functional teams across architecture, product, AI/ML ops, and the Video Intelligence team. Success in this role is to deliver and maintain the platform as a unified source of truth to deliver intelligent, personalized experiences to customers.\nThis is a senior software engineering leadership role - strong programming fundamentals and hands-on fluency with real-time serving, LLM systems, and ML pipelines are required.\nJob Responsibilities:\nOwn end-to-end engineering delivery of the real-time data serving infrastructure, including data serving layers, search indexes, and online feature delivery\nDrive engineering reliability and scalability of the real-time model serving infrastructure\nLead engineering delivery of the agentic interface end-to-end\nOwn LLM orchestration architecture for dialogue management, context handling, and session continuity\nOwn customer insight modeling pipeline and ensure high accuracy\nLead machine learning pipeline engineering that surfaces insights about connected home usage patterns\nManage sprint-cadence delivery across engineering teams with clear ownership, unblocking, and accountability\nWork closely with cross-functional teams across architecture, product, AI/ML ops, and the Video Intelligence team to manage feature and data dependencies\nDrive observability standards: APM span hierarchy, cost monitoring, escalation rate tracking, and alert thresholds\nLead drift detection, confidence scoring pipeline monitoring, and production rollback readiness\nPrepare and deliver team health updates and milestone reviews to leadership\nOperate fluidly as a first-line or second-line manager depending on project needs - directly managing engineers when hands-on delivery leadership is required, and leading through senior engineers who manage their own teams in steadier execution phases\nDevelop and grow Senior Engineers into technical leads who can carry day-to-day team ownership, while maintaining direct coaching relationships across the full team\nLead hiring and onboarding of engineers\nBuild a high-trust, high-velocity team culture\nComply with health and safety guidelines and rules; managers should also ensure compliance across their teams\nProtect Chamberlain Group's reputation by keeping information confidential\nMaintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies\nContribute to the team effort by accomplishing related results and participating on projects as needed\nJob Requirements:\nBachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field\n7+ years of software engineering experience, including 3+ years in an engineering leadership or management role\nDemonstrated ownership of real-time serving infrastructure and machine learning pipelines at production scale: low-latency APIs, feature stores, embedding indexes, model serving, or online scoring layers\nExperience building or leading LLM-powered or agentic systems: conversational AI, LLM orchestration, retrieval-augmented generation (RAG), or dialogue management\nExperience with ML behavioral modeling, anomaly detection, or time-series analysis\nExperience managing distributed engineering teams spanning geographies and employment models\nProven track record delivering production APIs with strict SLA requirements (uptime and observability standards).\nKnowledge, Skills, and Abilities:\nStrong software engineering fundamentals: production-quality Python, system design, code review practices, and automated testing - this is not a configuration or no-code role\nDeep understanding of real-time serving architecture: API gateway patterns, vector search, and feature store read paths\nWorking knowledge of LLM orchestration frameworks (LangChain or equivalent), retrieval-augmented generation (RAG) pipelines, prompt engineering, and AI agent workflow design\nFamiliarity with ML anomaly detection techniques: behavioral baselines, scoring pipelines, false-positive management\nExperience with production observability tooling (Datadog APM or equivalent): span tracing, cost monitoring, alert threshold management\nStrong communication and stakeholder management skills - comfortable bridging distributed engineering execution with product and AI leadership\nAble to operate with autonomy in a fast-moving environment; capable of defining process where none yet exists\nOther:\nAbility to travel up to 10% of the time domestically and internationally\nPreferred Job Requirements:\nMaster's degree in Computer Science, Computer Engineering, or related field\nAWS Certified Machine Learning Specialty or equivalent cloud ML certification\nExperience in IoT, smart home, or consumer device ecosystems where AI operates at or near the edge\nBackground in occupancy modeling, event-sequence pipelines, or behavioral data for connected devices\nPrior experience building or scaling a real-time decisioning layer that interfaces between a data platform and user-facing product surfaces\nKnowledge, Skills, and Abilities:\nFamiliarity with OpenSearch, pgvector, or equivalent embedding index infrastructure\nUnderstanding of A/B experimentation infrastructure and feature flag-driven rollout strategies\nExperience with ArgoCD, CI/CD pipelines, and gradual traffic ramp strategies for ML model deployments\n\nThe pay range for this position is $102,600.00 - $193,425.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.\n\nChamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.\nPersons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence .\nNOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.","description_format":"text","description_chars":7672,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Home Devices","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-10-02T00:08:01Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.63,"p_room":0.28,"age_days":109,"expected_fill_days":50,"reasons":["conf:6","velocity","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":193425,"is_top_pay":false},"html_url":"https://alion.io/job/chamberlain-group-ai-engineering-manager","json_url":"https://alion.io/job/chamberlain-group-ai-engineering-manager.json","meta":{"generated_at":"2026-10-16T12:59:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12324,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8231},"rest":"https://alion.io/mcp/rest/get_company?id=8231"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchamberlain-group-ai-engineering-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchamberlain-group-ai-engineering-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchamberlain-group-ai-engineering-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chamberlain-group-ai-engineering-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchamberlain-group-ai-engineering-manager"}]}