{"id":3465756,"url":"https://alion.io/job/chameleon-integrated-services-it-support-engineer-chameleon-integrated-services","title":"IT Support Engineer - Chameleon Integrated Services","company":{"id":4419809,"name":"Chameleon Integrated Services","domain":"chameleonis.com","url":"https://alion.io/company/chameleonis","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":483},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Okta","optional":false},{"name":"Service Desk","optional":false},{"name":"Slack","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-29T15:30:06Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T15:45:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance. Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within. We offer a Full Benefits package including:\nCompetitive Employee Health Insurance options including dental\n100% company paid vision plan\n401K plan with generous company match and no vesting period\n100% company paid life insurance\n100% company paid long and short-term disability insurance\nTraining allowance\nPTO and more\nIT Support Engineer - this is an onsite role, 5 days a week and pays $58/hr\nWe’re looking for an IT Support Engineer who thrives in a fast-paced environment and sees every new challenge as a chance to learn. You’ll be the go-to person who helps our teams stay productive, so you’ll need strong people skills, a patient and approachable style, and a habit of following through. If you love picking up new tools quickly, solving problems hands-on, and making a real impact as you grow, we’d love to hear from you.\nYou will:\nOnboard and offboard employees, which includes: leading new hire orientations, provisioning and deprovisioning hardware, accounts, and access.\nProvide general IT support to all Scale employees (help desk/service desk, troubleshooting, etc.).\nProvide white-glove IT support to executives, ensuring they have reliable, secure, and seamless access to the tools they need.\nMaintain and provide technical assistance with all office technology (printers, Google Meet rooms, room schedulers, and more).\nOwn IT asset management and ensure accurate and actionable records are kept of required equipment.\nPromote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.\nTrack, resolve, or dispatch all issues in our ticketing system (Jira Service Management).\nCreate and update technology documentation for internal IT teams and for Scale employees.\nHave a constant drive to improve the experience of our users, and our internal processes: \"How can I make things better?\"\nWork onsite in our office five days a week, providing hands-on support to teams in person and remote.\nPrioritize competing requests and shift focus quickly as business needs change.\nHave a drive to learn and grow.\nIdeally you'll have:\n4+ years of corporate IT experience.\nDeep understanding of computer fundamentals and troubleshooting: hardware and software (Mac, Windows) & cloud technologies (Google Workspace, Slack, Zoom, Okta, Azure AD/M365).\nA positive attitude and excitement for building new processes and policies for a rapidly growing organization.\nExperience working with remote teams and multiple offices globally, while using tools like Slack or Google Meet to support them.\nSecurity and Compliance focused mindset.\n“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”\n Texting Privacy Policy\nMessage type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.\nNo mobile information will be shared with third parties/affiliates for marketing/promotional purposes.\nMessage frequency will vary depending on the application process.Msg & data rates may apply.\nOPT out at any time by texting \"Stop\".","description_format":"text","description_chars":3992,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-29T15:30:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/chameleon-integrated-services-it-support-engineer-chameleon-integrated-services","json_url":"https://alion.io/job/chameleon-integrated-services-it-support-engineer-chameleon-integrated-services.json","meta":{"generated_at":"2026-11-01T20:29:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4419809},"rest":"https://alion.io/mcp/rest/get_company?id=4419809"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchameleon-integrated-services-it-support-engineer-chameleon-integrated-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchameleon-integrated-services-it-support-engineer-chameleon-integrated-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchameleon-integrated-services-it-support-engineer-chameleon-integrated-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chameleon-integrated-services-it-support-engineer-chameleon-integrated-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchameleon-integrated-services-it-support-engineer-chameleon-integrated-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3465756}},{"tool":"search_jobs","arguments":{"company":"chameleonis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3465756},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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