{"id":2541226,"url":"https://alion.io/job/chameleonis-it-support-technician-chameleon-integrated-services","title":"IT Support Technician - Chameleon Integrated Services","company":{"id":4419809,"name":"Chameleon Integrated Services","domain":"chameleonis.com","url":"https://alion.io/company/chameleonis","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-14T15:40:21Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-02T11:26:05Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro-active stance.\nChameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U. S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.\nWe offer a Full Benefits package including:\nCompetitive Employee Health Insurance options including dental\n100% company paid vision plan\n401K plan with generous company match and no vesting period\n100% company paid Life insurance\n100% company paid long and short-term disability insurance\nTraining allowance\nPTO and more\nThe Position:\nChameleon Integrated Services is currently looking for an AV/Move/LRA Support Technician to support one of our federal clients at Scott AFB.\nThis position requires a Secret security clearance with Top-Secret eligibility.\nOverview:\nThis position will support the Audio Video, Move, and LRA duties at DISA Global. The AV/Move/LRA support team will support the IT team's initiative to maintain a high level of system availability. They will work tickets that are escalated to their group. They provide a quality customer experience, vulnerability mitigation and documentation, network security investigations/forensics, biweekly Change Advisory Board participation, attend weekly teleconferences, incident escalation, and tracking trouble tickets via Service Now ITSM+.\nResponsibilities:\nProvides input to deliverables as required\nProvision user’s accounts.\nWork with Global Service Desk to resolve/solution and track open service tickets\nProvide Level-2/3 support and troubleshooting to resolve issues.\nProvide end user desk setups (cube moves)\nProvide Command Level AV support (run DCS and GVS meetings)\nHave the ability to configure, manage, and administer nuances of M365 Teams and the integration of M365 Teams as a primary source of organizational collaboration.\nResponsible for completing room setup for these meeting/conferences/town hall meetings/training classes. Setup shall include configuring and testing all A/V aspects of the event (phones, VTC, audio, network connectivity, etc.). \nEducation & Experience:\nKnowledge of Windows 11 support & technical troubleshooting skills\nKnowledge of all Microsoft Office 365 applications and Microsoft Teams\nExcellent written and verbal business communication skills with ability to concisely communicate issues to management, users and peers with diverse backgrounds and cultures\nLarge team experience with proven ability to follow direction and contribute ideas to achieve team goals and improve processes\nAbility to follow & enforce established processes and security guidelines and effectively communicate them to users\nEnsure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users\nCandidate must be reliable, on-time and able to complete tasks by target dates\nMaintain a professional work ethic & demeanor\nExcellent organization & time management skills\nCandidate must be self-motivated, driven to learn with a focus on continuous improvement\nLift 50+ pounds of equipment\nOn-site hours for this job are 0600-1530, Monday through Friday. \nClearance:\nSecret Clearance with Top-Secret eligibility\nPay:","description_format":"text","description_chars":3705,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T15:40:21Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.766,"p_room":0.9,"age_days":18,"expected_fill_days":30,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/chameleonis-it-support-technician-chameleon-integrated-services","json_url":"https://alion.io/job/chameleonis-it-support-technician-chameleon-integrated-services.json","meta":{"generated_at":"2026-11-02T13:19:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18146,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4419809},"rest":"https://alion.io/mcp/rest/get_company?id=4419809"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchameleonis-it-support-technician-chameleon-integrated-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchameleonis-it-support-technician-chameleon-integrated-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchameleonis-it-support-technician-chameleon-integrated-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chameleonis-it-support-technician-chameleon-integrated-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchameleonis-it-support-technician-chameleon-integrated-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2541226}},{"tool":"search_jobs","arguments":{"company":"chameleonis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2541226},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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