{"id":1163826,"url":"https://alion.io/job/chanel-client-advisor-eres-ph-guadalajara","title":"Client Advisor | ERES PH Guadalajara","company":{"id":3129,"name":"CHANEL","domain":"chanel.com","url":"https://alion.io/company/chanel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":175,"ghost_share":0,"stale_share":0.926,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zapopan, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-15T01:53:32Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Client Advisor Lingerie & Swimwear | ERES\nÁrea: Retail / Luxury Fashion\nUbicación: Guadalajara - Palacio de Hierro\nEsquema: Sueldo fijo + comisiones\nJornada: 6 días por semana, turnos rolados\nSobre la Marca\nERES es una maison francesa fundada en París en 1968, referente internacional en swimwear y lingerie de lujo. Reconocida por su minimalismo arquitectónico, precisión en el fit y materiales exclusivos como Peau Douce, la marca representa la sofisticación silenciosa y la sensualidad discreta.\nDesde 1996 forma parte del portafolio de CHANEL, manteniendo una identidad independiente, altamente especializada y enfocada en excelencia técnica y experiencia personalizada.\nPropósito del Rol\nRepresentar el universo ERES dentro de Palacio de Hierro, ofreciendo una experiencia de asesoría personalizada, técnica y sofisticada en lencería, swimwear y beachwear.\nEl rol combina sensibilidad estética, conocimiento técnico de producto y enfoque comercial para:\nImpulsar resultados sostenibles.\nConstruir relaciones de largo plazo con clientas.\nElevar la percepción de la marca en el punto de venta.\nNo se trata únicamente de vender, sino de construir confianza y posicionar a ERES como referente de lujo discreto.\nResponsabilidades Clave\n1. Gestión Comercial\nCumplir y superar metas de venta, conversión, UPT y ticket promedio.\nEjecutar venta consultiva basada en diagnóstico de necesidades y estilo de vida.\nIdentificar oportunidades de cross-selling entre lingerie, swimwear y beachwear.\nAnalizar desempeño individual y proponer acciones para mejora continua.\n2. Clienteling & Fidelización\nConstruir y gestionar cartera activa de clientas.\nDar seguimiento postventa personalizado (llamadas, mensajes, citas privadas).\nGenerar recompra mediante conocimiento profundo de historial y preferencias.\nInvitar a lanzamientos y nuevas colecciones estratégicamente.\n3. Expertise en Producto\nDominar colecciones actuales y permanentes.\nAsesorar en fit, talla, estructura y materiales técnicos.\nComunicar diferenciales de marca: construcción arquitectónica, calidad textil, atemporalidad.\nTransmitir el posicionamiento de lujo silencioso y sofisticación parisina.\n4. Excelencia Operativa\nControl y exactitud de inventario.\nFacturación y procesos administrativos en sistema POS.\nCumplimiento de estándares visuales y lineamientos de exhibición.\nCoordinación eficiente con equipos de Palacio de Hierro.\n5. Representación de Marca\nEncarnar los valores de elegancia, discreción y excelencia.\nMantener imagen impecable alineada al universo ERES.\nGarantizar una experiencia coherente con estándares internacionales de lujo.\nPerfil Requerido\nExperiencia\n2+ años en retail de moda o lujo (ideal en lingerie, swimwear o moda femenina premium).\nExperiencia comprobable en cumplimiento de metas comerciales.\nExperiencia trabajando dentro de tienda departamental.\nGestión activa de cartera de clientas.\nCompetencias Técnicas\nConocimiento en fitting y asesoría personalizada (deseable).\nManejo de POS y herramientas básicas de Excel.\nInglés básico conversacional.\nCompetencias Conductuales\nSensibilidad estética y gusto por el lujo discreto.\nAlta orientación a resultados.\nAtención extrema al detalle.\nConfidencialidad y profesionalismo.\nKPI Principales\nVenta vs. presupuesto.\nConversión, UPT y ticket promedio.\nCrecimiento y activación de cartera.\nExactitud de inventario.\nNivel de satisfacción de clientas (NPS).","description_format":"text","description_chars":3390,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Jewelry","Fragrances & Perfumes","Skincare"],"lifecycle":[{"event":"open","at":"2026-09-24T01:19:22Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.473,"p_room":0.9,"age_days":21,"expected_fill_days":36,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/chanel-client-advisor-eres-ph-guadalajara","json_url":"https://alion.io/job/chanel-client-advisor-eres-ph-guadalajara.json","meta":{"generated_at":"2026-10-15T03:25:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3129},"rest":"https://alion.io/mcp/rest/get_company?id=3129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchanel-client-advisor-eres-ph-guadalajara"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchanel-client-advisor-eres-ph-guadalajara"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchanel-client-advisor-eres-ph-guadalajara"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chanel-client-advisor-eres-ph-guadalajara\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchanel-client-advisor-eres-ph-guadalajara"}]}