{"id":2347778,"url":"https://alion.io/job/chanel-e-commerce-product-owner-hf","title":"E-commerce Product Owner (H/F)","company":{"id":3129,"name":"CHANEL","domain":"chanel.com","url":"https://alion.io/company/chanel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":176,"ghost_share":0,"stale_share":0.926,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":115000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-12T13:04:27Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T16:07:06Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"CHANEL Tech Europe is strengthening its Product organisation as part of the House’s digital transformation and the acceleration of its eCommerce, mCommerce and omnichannel initiatives.\nReporting to the E-Commerce & E-service Program Manager, and working closely with the eCommerce Product Manager within the Digital team, Global IT teams, European market IT teams, technology partners and the IT teams across CHANEL’s three Divisions, the E-commerce Product Owner will help establish a sustainable eCommerce product governance model across Europe and support the continued growth of CHANEL’s digital platforms.\nThe E-commerce Product Owner plays a central role at the intersection of the House’s key priorities: client experience and the staff day-to-day experiences in boutiques and warehouses. The role will contribute to modernising the eCommerce ecosystem, reducing its complexity and strengthening the consistency of client journeys.\nIn close partnership with the eCommerce Product Managers, the E-commerce Product Owner drives the technology vision and roadmap for their product scope. The role translates business and digital ambitions into concrete product capabilities.\nWHAT IMPACT YOU CREATE AT CHANEL\nDrive the technology vision and roadmap for eCommerce and mCommerce products\nIn partnership with the eCommerce Product Managers, you will drive the technology vision and roadmap for the eCommerce and mCommerce products within your scope. You will translate business and product ambitions into tangible, coherent, feasible and delivery-ready capabilities, aligned with the needs of European markets, CHANEL’s Global Digital strategy and the ambitions of the House’s three Divisions.\nYou will assess the value, effort, risks and dependencies associated with each initiative to inform prioritisation and trade-off decisions.\nStructure discovery, the product backlog and functional definition\nYou will structure, maintain and prioritise an IT backlog aligned with the Product roadmap.\nYou will support the Product Managers throughout discovery phases, gathering, analysing and challenging the needs of markets, business teams and support functions. You will translate these needs into epics, features, user stories, business rules and acceptance criteria.\nFrom the earliest stages of scoping, you will identify dependencies, integration constraints, security requirements and operational impacts, including infrastructure, network and equipment considerations.\nEnsure functional coherence across the eCommerce ecosystem\nYou will ensure the functional and technological coherence of eCommerce and omnichannel journeys within your scope.\nYou will map and manage dependencies across the eCommerce ecosystem, connecting product, client, order, payment, logistics and data capabilities with the platforms and integration services that enable them.\nWorking closely with cross-functional IT domains-including Architecture, Data, Security, Operations and Integration-you will assess feasibility, identify dependencies and shape the technology trajectory of product evolutions.\nWithin your scope, you will contribute to initiatives aimed at simplifying, modernising, migrating and evolving the eCommerce technology stack.\nEnable quality delivery and product adoption\n You prepare the required deliverables and ensure the availability of the clarifications, decisions and specifications needed for delivery.\nYou will take part in agile ceremonies and prioritise deliveries according to value, urgency, risk, quality and delivery capacity. You will validate functional deliverables, coordinate functional testing and support go-lives.\nYou will identify the change-management support required to enable successful adoption, including documentation, operational support and communications.\nFoster alignment through product governance and cross-functional leadership\nYou will lead the rituals, workshops and working sessions required to manage your product scope effectively.\nYou will facilitate alignment between European, Global, Digital, Business, IT, Retail and partner teams.\nYou will provide clear reporting on progress, delivered value, risks and dependencies.\nYou will identify blockers and misalignments, and propose appropriate resolution options. You will demonstrate functional leadership through collaboration, influence, clear communication and a results-oriented mindset.\nYour scope will evolve in line with business and programme priorities and may include:\nThe CHANEL.com eCommerce platform;\nThe Global Fragrance & Beauty (F&B) App mCommerce platform;\neShop platforms for new markets;\nOmnichannel journeys, including Click & Collect, multi-journey order preparation and the enhancement of the post-purchase experience;\nOrder Management and integrations with Retail, CRM, product catalogue, payment, logistics and customer-care ecosystems;\nAPIs, integration services, data flows and the components required to ensure the seamless operation of the eCommerce ecosystem;\nData quality, availability and consistency across client, product, inventory and order data;\nModernisation, migration, simplification and evolution programmes supporting the future eCommerce technology stack.\nYOU ARE ENERGISED BY\nCreating clarity and momentum across a complex eCommerce and omnichannel ecosystem.\nTurning ambitious business priorities into scalable technology product capabilities.\nCollaborating across markets, Divisions, Digital, IT, Retail and technology partners.\nImproving the experiences of clients and operational teams through simpler, more connected platforms.\nWHAT YOU WILL BRING\nYou bring at least 10 years of experience in eCommerce, omnichannel platforms and digital product transformation, with the ability to navigate complex environments where business, operations and technology intersect.\nA Master’s degree or equivalent, and significant experience in eCommerce or omnichannel product environments;\nSolid experience as a Product Owner, Product Manager or in an equivalent product leadership role, ideally involving high-visibility platforms, transformation or modernisation programmes;\nA strong understanding of eCommerce ecosystems, including Order Management, product and client data, payment, inventory, logistics, delivery and customer care;\nThe ability to shape a technology product vision and roadmap, translate needs into clear and delivery-ready requirements, and prioritise according to value, effort, risk and dependencies;\nConfidence working with technical teams on integrations, APIs, data flows, cloud-based architectures, platform quality, security and resilience;\nExperience working across international and matrixed organisations, bringing together business, Digital, IT, Retail and external partners;\nExcellent communication, facilitation and problem-solving skills, with fluency in both English and French.\nYou are client- and brand-minded, pragmatic and collaborative. You are comfortable influencing without direct authority, making complex topics accessible and balancing strategic ambition with delivery and operational realities.\nExperience in luxury, premium retail or international distribution would be a significant advantage.\nWHAT CHANEL CAN OFFER YOU\nThis role offers the opportunity to contribute directly to the transformation and modernisation of CHANEL’s eCommerce and omnichannel ecosystem across Europe.\nYou will work at the crossroads of digital, technology, Retail and operations, collaborating with European markets, Global teams, the House’s three Divisions and strategic technology partners.\nYou will develop a broad understanding of CHANEL’s digital commerce landscape while contributing to high-impact initiatives across eCommerce, mCommerce, Order Management, omnichannel journeys, data, logistics and client experience.\nYou will have the opportunity to strengthen your product leadership in a demanding international environment, while helping shape more consistent, scalable and future-ready experiences for clients and the staff in boutiques & warehouses.\nAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.","description_format":"text","description_chars":8380,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Cosmetics & Makeup","Jewelry","Skincare"],"lifecycle":[{"event":"open","at":"2026-10-12T13:04:27Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":36,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/chanel-e-commerce-product-owner-hf","json_url":"https://alion.io/job/chanel-e-commerce-product-owner-hf.json","meta":{"generated_at":"2026-10-15T19:26:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29391,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3129},"rest":"https://alion.io/mcp/rest/get_company?id=3129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchanel-e-commerce-product-owner-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchanel-e-commerce-product-owner-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchanel-e-commerce-product-owner-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chanel-e-commerce-product-owner-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchanel-e-commerce-product-owner-hf"}]}