{"id":2167543,"url":"https://alion.io/job/chanel-global-client-data-project-lead","title":"Global Client Data Project Lead","company":{"id":3129,"name":"CHANEL","domain":"chanel.com","url":"https://alion.io/company/chanel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":177,"ghost_share":0,"stale_share":0.921,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Legal","role_family":"Legal","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Master Data Management","optional":false}],"status":"live","first_seen_at":"2026-10-09T10:44:02Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-17T00:42:38Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Global Client Data Project Lead\nPioneer Global Project Management Office (PMO)\nLocation: London, UK\nYour role @ Chanel\nThe Pioneer Programme has established a global, three-divisional client data platform, enabling international client recognition and contributing to ensure the ultimate CHANEL client experience across regions. Bringing together 200+ internal and external stakeholders across Business, IT, Legal, Regions and Divisions, it fosters cross-functional collaboration around a shared client-centric vision.\nAs part of the Pioneer Global PMO Department, you willsupport the Global Client Data Manager in delivering key initiatives within the client data domain. You will coordinate project execution, contribute to the preparation of documentation and meetings with key collaborators; ensure smooth communication and alignment; track progress and work through any blocking points, with a focus on Data Management, Data Privacy, Analytics and Data Stewardship activities.\nWhat impact you create at Chanel\nBe a key point of contact for Data Management topics within the Global Pioneer Community, for:\nClient Data Management & Governance\nSupport the Global Client Data Manager as a co-pilot, ensuring successful execution of key data management priorities, anticipating needs, highlighting risks and dependencies\nEnsure that business requirements and business data management rules are well formalised and implemented across all Client Data Domain streams\nSupport the evolution of CHANEL’s global client data model; contributing to the definition, implementation and adoption of Pioneer Global Calculated Fields (PGCFs), including international status, client activity and global segmentation.\nDrive cross-domain initiatives collaborating with other data domains, such as Location and Product, to ensure smooth functional usage of Client Data within the organisation’s ecosystem.\nPartner with the Global Data Governance team to ensure solutions adhere to business data principles and guidelines.\nAct as a Global Data Steward deputy within the Client Data Domain governance practice, ensuring the consistent adoption and improvement of data management rules and processes across Regions and Divisions.\nAnimate the Data Stewardship Community by producing training materials, hosting forums and provide best-practice frameworks and guidelines across Regions and Divisions\nData Privacy & Compliance\nFacilitate the adoption of data privacy processes, such as Data Subject Request management and Data Retention policies across Regions, by communicating changes clearly, gathering feedback and proposing practical solutions.\nAnalytics & Client Data Quality\nSupport Regions & Divisions’ client intelligence needs collaborating with the Pioneer Analytics Product team\nLead data quality monitoring processes by creating or improving relevant dashboards, proactively identifying gaps and proposing remediation plans.\nActively support the assessment and resolution of data quality issues, coordinate across stakeholders, propose solutions and ensure timely delivery with clear ownership and consistent communication\nProgramme & Stakeholder Management\nLead coordination and end-to-end implementation, drive alignment and ensure the successful delivery of global data management topics across the five Regions and the three Divisions.\nTranslate business priorities into project plans, user journeys, requirements and delivery roadmaps.\nInvestigate complex topics through scenario building and impact assessment and ensure alignment across all stakeholders involved on the Business and IT sides.\nCoordinate and support the monthly Client Data Forum, including agenda preparation, follow-up actions and stakeholder communications.\nUse Jira and Confluence to manage requirements, priorities, progress, risks and cross-functional dependencies.\nSupport the preparation of executive-level materials for steering committees and senior leadership, synthesising progress, risks, trade-offs, decisions and priorities to enable informed and timely action\nDocumentation & Knowledge Management\nKeep all data management workstreams’ materials and documentation complete, clear and updated, reflecting the latest business decisions and impacts.\nMaintain governance documentation, operational processes and knowledge repositories\nWhat you will bring\nundefined\nExperience supporting client data management, data governance, data quality or master data management related projects.\nExperience coordinating cross-functional projects or workstreams in an international environment.\nPractical experience with client data analytics, KPI development, reporting and data quality monitoring, with a strong analytical mindset and the ability to translate data into insights.\nExperience gathering and documenting business requirements, processes and project actions.\nAcquired knowledge in Digital and CRM.\nStrong project management skills.\nProficiency in PowerPoint, Excel and Word; experience with Jira and Confluence is desirable.\nUnderstanding of luxury retail or, if not, show a curiosity to learn and immerse yourself in this industry.\nKey Skills & Competencies\nAnalytical Thinking & Problem Solving\nStakeholder Management\nRelationship Building\nCross-Functional Collaboration\nCommunication & Presentation Skills\nOrganisation & Prioritisation\nRisk & Issue Management\nDelivery & Results Orientation\nAdaptability & Continuous Improvement\nAbility to Navigate Matrix Organisations Effectively\nWhat Chanel can offer you\nThis role offers the opportunity to develop deep expertise at the intersection of client data, omnichannel experience, digital transformation and global project delivery. You will gain exposure to a highly transversal international environment, collaborating with Regions, Divisions, Global Corporate teams, IT, Legal and touchpoint owners while contributing to a programme with House-wide impact.\nAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.","description_format":"text","description_chars":6249,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Jewelry","Fragrances & Perfumes","Skincare"],"lifecycle":[{"event":"open","at":"2026-10-09T10:44:02Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.632,"p_room":1,"age_days":9,"expected_fill_days":36,"reasons":["conf:53","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/chanel-global-client-data-project-lead","json_url":"https://alion.io/job/chanel-global-client-data-project-lead.json","meta":{"generated_at":"2026-10-19T15:15:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3129},"rest":"https://alion.io/mcp/rest/get_company?id=3129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchanel-global-client-data-project-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchanel-global-client-data-project-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchanel-global-client-data-project-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chanel-global-client-data-project-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchanel-global-client-data-project-lead"}]}