{"id":500487,"url":"https://alion.io/job/chanel-sales-stock-support","title":"Sales & Stock Support","company":{"id":3129,"name":"CHANEL","domain":"chanel.com","url":"https://alion.io/company/chanel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":177,"ghost_share":0,"stale_share":0.921,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":39802},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-20T04:00:58Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Location: CHANEL Flagship Boutique (in Yorkville)\nReports to: Operations Manager\nContract: Permanent, Full-Time\nYour role @ Chanel:\nAs part of the Heart of House team, the Sales & Stock Support will support the Fashion Boutique team by supporting administrative and back of house duties, while maintaining the CHANEL standards of excellent customer service, personal presentation and teamwork at all times.\nWhat impact you can create at Chanel:\nCUSTOMER SERVICE & ADMINISTRATIVE:\nEstablish and maintain strong client relationships in-person and on the phone by responding promptly and appropriately to all internal and external queries and ensuring that all clients are kept informed as appropriate\nProvide the highest level of customer service to colleagues at all times, including prompt response to requests from Clients, Boutique Management and Head Office.\nAssisting on the shop floor as needed, apply CHANEL standards of customer service including welcoming clients, presenting new collections, escorting clients to the door as appropriate\nCommunicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.\nPrepare packaging and assist with gift wrapping parcels as needed\nAccurately document messages and deliver to Fashion Advisors on a timely manner\nWork effectively and efficiently within the team, ensuring memos and information notices are current and posted in each area and staff room\nEnsure absolute confidentiality of the Company’s commercial activities and internal affairs at all times\nBACK-OF-HOUSE\nAssist in inventory management (shipments, transfers, cycle counts consolidation, etc.)\nExecute after-sales tasks\nEnsure inventory integrity and organization at all times\nBOUTIQUE SUPPLIES:\nEnsure that back-office areas are kept clean and tidy at all times\nEnsuring Cash and Wrap stations are prepared and stocked Prepare packaging and assist with gift wrapping parcels as needed\nWhat you will bring to the role:\nSuccessful experience of at least 1-3 years in retail operations and/or stock experience.\nKnowledge of shipping and receiving;\nCustomer service oriented;\nDetail oriented; excellent organizational skills;\nExcellent verbal and written communication skills;\nComfortable working with different departments and teams;\nFluent English, second language is a plus\nYou are energised by:\nA fast-paced work environment\nMaking a visible contribution to the success of a team\nWhat you would gain from this experience:\nThe opportunity to work with a fun, creative and passionate brand;\nThe opportunity to support and contribute to the back of house and support with boutique openings;\nCompetitive compensation: $55,000CAD per year + bonus\nBenefits at CHANEL:\nOur employee benefits have been created to support you across your professional and personal life by offering you:\nHealth & Wellness - Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance. Plus, the option to add family members.\nFinancial Security - A strong company pension plan and bonus program to help you plan for the future.\nTime to Recharge - Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday!\nParental Support - A robust global parental leave policy to support you during life’s important moments.\nEmployee Assistance Program (EAP) - 24/7 access to resources, including counselling, legal support, wellness services, and financial guidance.\nProfessional Growth & Development - We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you grow\n*Benefits are eligibility dependent and subject to change at any time.\nAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing contribution to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.\nCHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. 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