{"id":1919320,"url":"https://alion.io/job/channelfactory-social-solutions-associate","title":"Social Solutions Associate","company":{"id":3525,"name":"Channelfactory","domain":"channelfactory.com","url":"https://alion.io/company/channelfactory","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":180000,"period":"year","method":"role_country_seniority_unknown","sample_n":10077},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"YouTube","optional":false},{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-10-05T17:34:09Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-20T20:01:25Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.\nChannel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.\nChannel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States.\nWe are seeking an experienced Social Solutions Associate to join our growing Media Solutions team, driving the development of our social media offering in North America. The ideal candidate is a strategic, results-oriented professional with a proven track record of launching, managing, and optimizing paid social campaigns across platforms like Meta, TikTok, and LinkedIn. This role is central to our operational delivery, encompassing client onboarding, performance optimization, and client growth and retention. Crucially, you will provide essential support to Social Solutions Managers by implementing process improvements, handling reporting requests, and assisting with daily execution to ensure stability and efficiency within a fast-paced environment.\nKey Responsibilities\nClient Onboarding and Development\nFacilitate pre and post-onboarding support for new social media clients, educating them on our processes and strategies via insights from Social Media Manager. \nCampaign Management and Reporting\nLaunch, maintain, and optimize paid social campaigns to achieve client goals and key performance indicators (KPIs).\nMonitor campaign pacing and performance metrics, proactively addressing any issues.\nPrepare and deliver detailed campaign reports with insights, wins, and areas for improvement.\nClient Growth and Retention\nManage a smaller scale portfolio of clients, focusing on retention, satisfaction, and upsell opportunities.\nBuild strong client relationships and proactively address their evolving needs.\nCollaborate with the Social Solutions Management team to ensure alignment and growth.\nTeam Support and Process Improvement\nSupport the Social Solutions Managers and team with daily tasks and initiatives.\nExecute identified process improvements in social media workflows to drive efficiency.\nImplementing reporting requests\nSupport Media Buyer communication with the social solutions managers. \nIndustry Expertise and Knowledge Sharing\nStay updated on the latest trends, ad formats, and advancements in social media platforms.\nShare updates and best practices with internal teams to enhance knowledge and expertise.\nMaintain a strong understanding of third-party tools and their integration with social media campaigns.\nAdditional Responsibilities\nAll other duties as assigned\nRequirements\nExperience\n4+ years of experience in paid social media management, with a strong focus on campaign strategy and optimization.\nExperience in digital media agencies or tech publishers is a plus.\nTechnical Skills\nKnowledge of social media platforms like Meta, TikTok, and LinkedIn, including media buying, bidding models, and optimization strategies.\nProficiency in data analysis tools, including Excel, with a strong ability to interpret metrics and translate them into actionable strategies.\nClient-Focused Skills\nStrong relationship-building abilities with a focus on understanding client needs and crafting tailored solutions.\nExcellent communication skills, both verbal and written, with experience presenting strategies and reports to clients.\nOrganizational Excellence\nHighly organized and detail-oriented, capable of managing multiple projects simultaneously.\nCertifications\nSocial media certifications are a plus.\nTravel\nThis role may involve occasional travel for in-person collaboration, meetings, trainings, etc.\nBenefits\nWork with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations\nCompetitive salary \nComprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)\nCell phone and Wi-Fi reimbursement\nBill Spend Stipend \nGym Stipend\nWork-life flexibility - we value your contributions above all","description_format":"text","description_chars":4719,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Video Marketing","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-05T17:34:09Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.778,"p_room":0.9,"age_days":14,"expected_fill_days":37,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/channelfactory-social-solutions-associate","json_url":"https://alion.io/job/channelfactory-social-solutions-associate.json","meta":{"generated_at":"2026-10-20T20:26:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3525},"rest":"https://alion.io/mcp/rest/get_company?id=3525"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchannelfactory-social-solutions-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchannelfactory-social-solutions-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchannelfactory-social-solutions-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/channelfactory-social-solutions-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchannelfactory-social-solutions-associate"}]}