{"id":2505424,"url":"https://alion.io/job/charge-point-deployment-engineer","title":"Deployment Engineer","company":{"id":21004,"name":"Charge Point","domain":"chargepoint.com","url":"https://alion.io/company/charge-point","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T05:04:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-14T15:13:25Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"About Us\nWith electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.\nSince our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.\nAt ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.\nJoin the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.\nReports To\nSenior Manager, Deployment\nWhat You Will Be Doing\nHandle Inbound calls & SMS Chat from customers and field technical representatives regarding station deployment and activation.\nMake Outbound calls to customers & assist them onboard to our platform, role entails managing end-to-end onboarding-to-activation journey for customers.\nCoordinate with internal teams and stakeholders to resolve missing or incomplete information on sales orders.\nAccurately document case details in the internal system for tracking and follow-up.\nSupport a diverse B2B client base, including SMEs, third-party sellers, and large enterprises.\nEnsure smooth deployment and activation experiences by actively managing communications and dependencies.\nShift Timing: 5 AM PST to 6 PM PST (US Working Window).\nWillingness to work on rotational shifts (any 5 days between Monday to Sunday) with weekly offs.\nWhat You Will Bring to ChargePoint\nStrong ability to interpret and correlate Sales Orders to actual deployment requirements.\n Excellent verbal and written communication skills.\n Proactive approach to problem-solving and stakeholder engagement.\nTeam player with a customer-first mindset.\nReach out to relevant stakeholders in case of missing or seek additional information.\nManage the Onboarding to Activation journey.\nManage/hand hold clients which are B2B, this involves SME, 3rd party sellers & Large conglomerate.\nFlexible to work any set of 5 days (Mon to Sun) on rotational shifts & weekly offs.\nRequirements\n1 to 3 years of experience in technical support roles, preferably in Telecom, IT, Networking, or related industries.\nGraduate in a technical stream: B.E./B.Tech, BCA, MCA, B.Sc. (Electrical, Computer Science, IT, Electronics, etc.) \nExperience of managing Inbound & Outbound calls.\nLocation\nBangalore, India\nWe are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. \nIf there is a match between your experiences/skills and the Company needs, we will contact you directly.\nChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process.\nIf you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at .\nChargePoint is an equal opportunity employer. \nApplicants only - Recruiting agencies do not contact.","description_format":"text","description_chars":4182,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EV Charging"],"lifecycle":[{"event":"open","at":"2026-10-14T07:13:24Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.68,"p_room":0.55,"age_days":19,"expected_fill_days":17,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-10-14T17:32:29Z"},"pay":null,"html_url":"https://alion.io/job/charge-point-deployment-engineer","json_url":"https://alion.io/job/charge-point-deployment-engineer.json","meta":{"generated_at":"2026-10-14T17:32:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22388,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21004},"rest":"https://alion.io/mcp/rest/get_company?id=21004"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcharge-point-deployment-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcharge-point-deployment-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcharge-point-deployment-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/charge-point-deployment-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcharge-point-deployment-engineer"}]}