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We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.\nCharger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Calgary office.\nResponsibilities:\nServe as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.\nBuild and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.\nAnalyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction\nCommunicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation.\nDirect and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.\nVerify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.\nProactively communicate service risks to customers to provide proper resolution\nRequirements\n3+ years of experience in trucking industry and/or dispatch experience.\nEducational background in Supply Chain Management (or other relevant area such as Business)\nDedicated experience providing customer service in a similar work environment\nKnowledge of the transportation industry and North American geography are considered assets.\nPositive attitude with good people skills.\nGood command of MS Office (Excel and Word) with an ability to quickly learn new software.\nBenefits\n Competitive Salary\n Healthcare Benefit Package\n Career 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