Operations Support Associate

Charger Logistics is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing innovative logistics solutions, Charger Logistics has grown into a leading transportation provider and continues to expand.

We invest in our employees by providing opportunities to learn, grow, and advance within the company. We are an entrepreneurial organization that values innovation, initiative, and collaboration. As we continue to grow, we are looking to add a motivated individual to our team.

Schedule Availability

Afternoon Shift: Monday - Friday, 3:00 PM - 11:00 PM (alternating weekends)

Weekend Shift: Friday - Monday, 6:00 AM - 5:00 PM or 2:00 PM to 12:00 AM

Responsibilities:

• Coordinate and dispatch drivers for freight pickups and deliveries while ensuring efficient route planning.
• Monitor shipment progress and driver locations using communication tools and mapping software.
• Communicate with drivers and internal teams to ensure timely pickups, deliveries, and operational updates.
• Provide customers with shipment status updates and assist in resolving freight-related issues.
• Adjust and optimize daily routes based on operational needs, traffic conditions, or customer requirements.
• Maintain accurate shipment data by entering and updating load information in internal systems and customer portals.
• Assist drivers with routing guidance and ensure proper execution of freight requirements and procedures.
• Collaborate with internal departments to resolve operational challenges and maintain service quality.
• Ensure compliance with dispatch procedures, operational standards, and safety protocols.
• Analyze transportation planning opportunities to improve efficiency and support daily operational needs.

Requirements

• College diploma or University Degree.
• Previous logistics or customer service experience is an asset.
• Ability to solve problems and alleviate conflicts or escalate tactfully.
• Strong time management with an ability to prioritize and multitask.
• Proficient in Microsoft Office, with aptitude to learn new software and systems.
• Fluency in English is a must.

Benefits

• Competitive Salary
• Career Growth

  "In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

  We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.

  We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”