Head of Product
Job Description
Chariot is at an inflection point: three product lines (DAFpay, Gift Processing, Disbursements), $1.8B+ in annualized payment volume, and a product function that has been founder-led to date.
You'll own the product function at the highest level: the company-visible roadmap, prioritization across surfaces, product analytics, process, and team structure. You'll build the roadmapping and metrics discipline the company runs on - and grow and lead the PM team.
This is not a pure leadership perch. Like everyone at Chariot, you stay hands-on: close to customers, close to the product, personally owning the most important problem statements while operating above the individual product areas and making everything fit together cohesively.
Work with co-founders to clarify, execute, and measure progress towards product strategy and vision
Decide where product should head and ensure every surface's work adds up to one coherent story
Stand up the roadmapping function
A living, company-visible roadmap; monthly cycle planning; GTM, ops, and partnerships learn about launches months before ship
Define product metrics & forecasting
Every problem statement has metrics the team drives toward; forecasts exist and are trusted
Personally own top-level problem statements
Stay in the work: scope, spec, and ship alongside the team
Make the PM team successful
The PMs reporting to you solve the right problems and deliver; you raise PM-to-eng leverage toward 1 PM : 2 engineers
About You
Must Haves
12+ years in product
You've led and grown product teams, as a product leader or founder, and scaled a company from Series A to Series D or beyond (or equivalent: grew through hypergrowth, e.g. 30 → 300 people)
You come from an excellent company with a genuinely high product bar
Still an operator: you can personally scope, spec, and ship
Highly organized and detail-oriented: you bring the structure and process a fast-moving team needs, without ceremony
Technically credible: you understand what it takes to build things and can hold your own with strong engineers
NYC (in office Monday-Thursday)
Nice to Haves
Fintech / payments / money-movement product experience
Familiarity with the nonprofit sector or philanthropy
What you’ll get from Chariot
At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate.
Employee Benefits
Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you
Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge
Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers
Team Lunches: Weekly team lunches
Dinner on Chariot: Free dinner every day at office past 8pm
Team Events: Monthly team building events
Employee-friendly equity: 2 year exercise window and double-trigger acceleration
Company Retreats: To get away - we all convene 2-3x / year company retreats
Matching Gifts: Matching DAFs and daily charitable giving through GoodToday