{"id":2637715,"url":"https://alion.io/job/chariot-claims-paralegal-case-mgmt","title":"Paralegal / Case Mgmt","company":{"id":4416738,"name":"Chariot Claims","domain":"chariotclaims.com","url":"https://alion.io/company/chariotclaims","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Legal","role_family":"Legal","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":false},{"name":"Claude","optional":false},{"name":"Linear","optional":false},{"name":"Notion","optional":false}],"status":"live","first_seen_at":"2026-10-13T14:28:34Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-03T03:51:32Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About the Role\nThe Paralegal / Project Manager owns cases from the point they're ready for a demand letter/package through payout administration. You'll be the connective tissue between Legal Strategy and Ops - reviewing and QA'ing legal materials (demand letters, notices, case memos, ToS), shepherding packages through counsel review, and making sure cases move forward on schedule with clean handoffs.\nThis role requires a legal background - you'll be reading and assessing legal documents. Paralegal experience, law school, or equivalent litigation exposure is expected.\nResponsibilities\nLegal Review & Package Prep\nTake cases from \"ready for demand letter\" through demand letter package finalization and initiation\n\nRead and assess legal materials, flagging inconsistencies (statutory cites, theory alignment, state coverage, ToS conformity) before they reach outside counsel\n\nRun pre-send QA on demand letters and notice batches (using existing AI skills/SOPs); resolve or escalate findings\n\nShepherd drafts through review with in-house and outside counsel (Mensch, co-counsels); track redlines to resolution and confirm final packages are sent on schedule\n\nPipeline Ownership (Pre-Initiation → Initiation)\nDrive demand letter/package planning and sequencing ie confirm scope, claimant counts, and target send dates\n\nCoordinate with Ops on package readiness before package assembly\n\nMaintain a single source of truth on case status; publish weekly status to counsel and internal stakeholders\n\nCase Tracking & Documentation (Post-Initiation)\nOwn and maintain the Case Updates and Ledger documents for every initiated case\n\nTrack each case through its full post-initiation lifecycle: data delivery → arbitrator selection → hearings/mediation → settlement → payout administration\n\nCounsel Workflows\nManage Needs Attention items end-to-end, partnering with Marketing on email content and outreach materials and with Ops on data collection and claimant submission assembly, ending with delivery to counsels\n\nTrack performance of Needs Attention outreach and drive iterative improvements to lift response rates and reduce cycle time\n\nRun payout workflows in coordination with Ops\n\nWhat Success Looks Like\nEvery active case has a clear owner, current status, and next milestone - visible to Legal, Marketing, and Ops without asking\n\nDemand letter packages are QA'd cleanly before reaching counsel. Ideal state: fewer to no redline cycles, fewer substantive issues caught by outside counsel that should have been caught internally\n\nCases move from \"ready for DL\" to initiation on predictable timelines; slippage is flagged and accounted for early when it happens\n\nNeeds Attention items move faster and convert better - measured by open rates, response rates, and time-to-resolution\n\nQualifications\nLegal background required - paralegal certification, JD, law school coursework, or equivalent hands-on litigation experience. You need to be able to read a demand letter, case memo, or ToS and actually assess it.\nFamiliar with US law (doesn’t need to be US-based but need to have worked w US law, ex. similar role at US-based law firm)\n\n5+ years in project/program management, operations, or paralegal/case management roles (complex litigation or mass arbitration experience is a strong plus)\n\nProficient with AI tools and modern tech/tooling - comfortable using Claude/LLMs, Notion, Linear, Airtable, and similar; leverages AI to speed up legal review, drafting, and QA rather than doing everything by hand\n\nComfort with structured data and spreadsheets; ability to build and maintain trackers that scale across many cases\n\nStrong verbal and written communication - most coordination will happen async in docs, tickets, and email\nWill be interfacing with Mensch/Rettferd and other law firms","description_format":"text","description_chars":3787,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-15T17:49:50Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":20,"expected_fill_days":35,"reasons":["conf:2","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/chariot-claims-paralegal-case-mgmt","json_url":"https://alion.io/job/chariot-claims-paralegal-case-mgmt.json","meta":{"generated_at":"2026-11-03T06:46:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9449,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416738},"rest":"https://alion.io/mcp/rest/get_company?id=4416738"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchariot-claims-paralegal-case-mgmt"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchariot-claims-paralegal-case-mgmt"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchariot-claims-paralegal-case-mgmt"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chariot-claims-paralegal-case-mgmt\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchariot-claims-paralegal-case-mgmt"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2637715}},{"tool":"search_jobs","arguments":{"company":"chariotclaims.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2637715},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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