{"id":3618787,"url":"https://alion.io/job/charles-it-people-operations-associate","title":"People Operations Associate","company":{"id":674081,"name":"Charles IT","domain":"charlesit.com","url":"https://alion.io/company/charlesit","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Middletown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T17:33:15Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T16:56:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Exceptional Service, Endless Improvement, Passionate People, Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.\nDue to continued growth, we are seeking a People Operations Associate to support team members throughout the full lifecycle at Charles IT. This role will focus on onboarding and offboarding, team member support, and HR administration, while contributing to team member engagement and development initiatives across the organization.\nResponsibilities\nServe as a point of contact for employee inquiries related to policies, the handbook, and benefits. \nSupport and promote a positive employee experience through advocacy and relationship building. \nCoordinate onboarding and offboarding processes. \nPrepare and distribute offer letters, build project setups, and support onboarding logistics. \nSupport the new hire experience, including structured check-ins and satisfaction tracking. \nAdminister HR systems (Paylocity), including audits, documentation management, and compensation updates. \nSupport benefits administration, including 401(k), open enrollment, and employee perks programs. \nConduct employee check-ins to support performance, development, and career progression. \nAssist with employee development initiatives, including Personal Progression Sessions and engagement surveys. \nCoordinate quarterly performance check-ins, including scheduling, preparation, documentation, and follow-up. \nReview timesheets for accuracy and track certification progress.\nRequirements\nBachelor's degree in human resources or a related field, or equivalent experience.\nOne to two years of experience in Human Resources or People Operations.\nProfessional HR certification preferred.\nStrong communication and interpersonal skills. \nHigh level of organization and attention to detail. \nAbility to manage sensitive information with discretion and confidentiality.\nBenefits\nInvesting in Our Team is Key to Our Success!\nFinancial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings.\nTime Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance.\nHealth and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs.\nGrowth & Development: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs.\nThat's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!\nOur Commitment to Inclusion:\nCharles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients.\nThe information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. 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