{"id":3778028,"url":"https://alion.io/job/charles-schwab-senior-ai-program-manager-workplace-services","title":"Senior AI Program Manager Workplace Services","company":{"id":2930000,"name":"Charles Schwab","domain":"schwabjobs.com","url":"https://alion.io/company/schwabjobs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":47,"ghost_share":0.021,"stale_share":0,"repost_share":0.149,"time_to_fill_p50_days":9,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T23:55:34Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T00:21:14Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Your Opportunity\nAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.\nApplicants must be authorized to work in the United States on a full-time basis without employer sponsorship, now or in the future.\nWe believe in the importance of in-office collaboration and fully intend for the selected candidate to work on site 4 days per week in one of the specified locations.\nWe are seeking a highly motivated AI Program Manager to help lead execution of Workplace Services' AI strategy across both employee-facing and client-facing initiatives. You will partner closely with the Director of Workplace AI Strategy & Initiatives to turn AI strategy into action, drive cross-functional execution, build organizational momentum, and accelerate responsible AI adoption across the business.\nYou should be able to demonstrate passion for AI and have a continuous improvement mindset to drive improvements. You should be comfortable experimenting and building with AI tools and have an active interest in emerging AI capabilities. You should have a keen eye to understand existing processes and identify pain points or frictions.\nWhat You'll Do\nDrive AI Program Execution across Workplace\nDrive execution and accountability across multiple AI initiatives. Ensure initiatives move from concept to delivery while maintaining alignment with strategic priorities\nBuild and sustain strong partnerships across Workplace Services (e.g. Digital, Risk, L&D), AI strategy, technology, digital, risk, compliance, marketing and communications teams\nInfluence without authority, navigate competing priorities, and build consensus across diverse stakeholder groups\nDrive accountability by proactively managing follow-ups, risks, dependencies, and action items\nFacilitate meetings and workshops that result in clear decisions, ownership, and next steps \nDrive Executive and Stakeholder Communications\nPrepare broad AI program updates and communications for WS employees\nSupport creation of executive presentations and leadership updates; e.g. steering committee execution and materials\nSupport creation of AI-specific client-facing materials and oversee process to answer client due diligence questions \nBuild a pipeline of internal AI opportunities and accelerate AI adoption\nBuild and prioritize a pipeline of internal AI transformation opportunities based on business value, feasibility, risk, and strategic alignment\nLead AI-enabled internal initiatives from concept and experimentation through implementation, scale, and sustained use\nFoster an AI-enabled culture through advocacy, education, and best-practice sharing\nBuild and grow the Workplace Services AI Champion network.\nPartner with leaders to identify adoption opportunities and barriers\nWhat you have\nTo ensure that we fulfill our promise of \"challenging the status quo,\" this role has specific qualifications that successful candidates should have.\nRequired Qualifications:\n5+ years of program, project, or business management experience leading cross-functional initiatives\nStrong process improvement and business transformation skills\nAI fluency and real hands-on experience with building solutions with AI\nAbility to build relationships, create alignment, and drive commitments across diverse stakeholders\nStrong executive communication and presentation skills\nDemonstrated ability to navigate ambiguity and drive outcomes in a complex organization\nExperience facilitating meetings, workshops, and decision-making forums\nStrong organizational skills with a bias for action, ownership, and accountability\nPreferred Qualifications:\nFinancial services experience\nIn addition to the salary range, this role is also eligible for bonuses or incentive opportunities.","description_format":"text","description_chars":3848,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Custody & Fund 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