{"id":3467743,"url":"https://alion.io/job/charles-schwab-senior-manager-mainframe-infrastructure","title":"Senior Manager, Mainframe Infrastructure","company":{"id":5314,"name":"Charles Schwab","domain":"schwab.com","url":"https://alion.io/company/charles-schwab-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":95,"open_postings":77,"ghost_share":0.026,"stale_share":0.182,"repost_share":0.234,"time_to_fill_p50_days":10,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Southlake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":230300,"currency":"USD","period":"year","gross":null,"usd_annual":230300},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-29T15:53:19Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T10:42:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Your opportunity\nAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the financial services industry together.\nSchwab Technology Services enables the future of how clients manage their money by delivering innovative, secure, and reliable technology solutions that support our clients, employees, and business partners.\nPosition Overview\nThe Senior Manager, Mainframe Infrastructure is first and foremost a people leader. This role leads a team of Mainframe Engineers and Infrastructure Specialists who support Schwab's critical enterprise mainframe platforms. The leader is accountable for building an engaged, capable, and resilient team; setting clear priorities; removing barriers; and ensuring work is delivered safely, reliably, and in alignment with business needs.\nThe successful candidate does not need to be the team's deepest technical expert. They should bring enough knowledge of enterprise mainframe environments to understand the work, ask effective questions, recognize risk, and support sound decisions. Success will depend more heavily on leadership judgment, coaching, organizational effectiveness, stakeholder partnership, clear communication, and disciplined execution.\nThis leader will promote a culture of accountability, inclusion, collaboration, continuous learning, and continuous improvement. The role partners with engineering leaders, Architecture, Security, Application Development, Enterprise Operations, Audit, Risk, business stakeholders, and external service providers to maintain platform stability while strengthening workforce capability and readiness for the future.\nKey Responsibilities\nPeople Leadership and Talent Development\nLead, coach, mentor, and develop a team of Mainframe Engineers and Infrastructure Specialists, with a strong focus on engagement, accountability, teamwork, and professional growth.\nCreate an inclusive environment where employees feel trusted, supported, and empowered to raise concerns, share ideas, and make decisions within clear boundaries.\nEstablish clear goals, roles, priorities, and performance expectations; provide timely feedback and conduct regular coaching and career-development conversations.\nBuild individual development plans that strengthen leadership, operational, and technical capabilities across the team.\nLead talent acquisition, onboarding, workforce planning, succession planning, knowledge transfer, and retention strategies.\nIdentify critical skill and capacity risks, then develop practical plans using internal development, hiring, contractors, vendors, or managed services as appropriate.\nPartner with employees to support career mobility while maintaining appropriate continuity and bench strength for critical services.\nAddress performance, behavior, workload, and team-health concerns promptly, fairly, and consistently in alignment with Leadership@Schwab principles.\nExecution and Operational Leadership\nTranslate business and technology priorities into clear team objectives, delivery plans, and measurable outcomes.\nEnsure appropriate ownership, staffing, escalation paths, and management attention for reliable and secure operation of the enterprise mainframe environment.\nProvide leadership during significant incidents, production events, recovery exercises, and critical business processing periods by coordinating people, decisions, communications, and follow-through.\nPromote disciplined incident, problem, change, capacity, and service-management practices without requiring the manager to personally perform detailed engineering work.\nUse operational metrics, risk indicators, employee feedback, and service outcomes to identify barriers and drive sustainable improvements.\nEnsure commitments, decisions, dependencies, and corrective actions are clearly documented, owned, and completed.\nPlatform Oversight and Decision Support\nMaintain a working knowledge of IBM zSystems and related infrastructure sufficient to understand team responsibilities, evaluate business impact, recognize material risks, and engage the appropriate subject-matter experts.\nRely on technical leads and engineers for deep technical analysis while providing clear decision frameworks, prioritization, escalation, and accountability.\nSponsor platform lifecycle, resiliency, automation, capacity, modernization, and operational-improvement initiatives based on business value, risk reduction, and team readiness.\nAsk effective questions, challenge assumptions constructively, and ensure significant technical decisions include appropriate review, documentation, and stakeholder alignment.\nPromote knowledge sharing and reduce dependency on individual technical experts through documentation, cross-training, and succession planning.\nRisk, Security, and Compliance Leadership\nEnsure the team understands and meets Schwab security, risk, audit, regulatory, and control expectations.\nCreate clear ownership and timely follow-through for audit requests, control activities, risk remediation, access governance, resiliency, and disaster recovery readiness.\nEscalate material risks and resource constraints with concise business context, impact, options, and recommendations.\nPartner with control functions and subject-matter experts to resolve issues and strengthen sustainable operational practices.\nFinancial and Vendor Management\nManage budgets, workforce investments, vendor relationships, software renewals, hardware maintenance, and service-provider engagements within established governance.\nParticipate in business-case development, investment planning, sourcing decisions, and contract discussions.\nHold vendors and service providers accountable for agreed outcomes, service quality, transparency, and issue resolution.\nBalance cost, capability, employee impact, operational risk, and service requirements when recommending investment or sourcing decisions.\nStakeholder Partnership and Communication\nBuild trusted partnerships across Architecture, Engineering, Operations, Cybersecurity, Application Development, Audit, Risk, Finance, Procurement, business teams, and executive leadership.\nCommunicate priorities, progress, operational health, workforce risks, and investment needs in clear business language appropriate to the audience.\nFacilitate decisions across teams with competing priorities and ensure alignment on ownership, timing, risk, and expected outcomes.\nRepresent the team effectively with senior leaders while creating visibility and development opportunities for employees and technical leads.\nWhat you have\nRequired Qualifications\nBachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.\n8+ years of experience in technology, infrastructure, operations, engineering, or a related enterprise environment.\n5+ years of direct people-leadership experience, including coaching, performance management, talent development, hiring, and organizational planning.\nDemonstrated success leading teams responsible for critical, highly available technology services.\nWorking knowledge of enterprise mainframe environments and operational practices; deep hands-on engineering expertise is not required.\nExperience leading through incidents, organizational change, competing priorities, and complex cross-functional dependencies.\nExperience with workforce planning, succession planning, knowledge-transfer risk, and employee development.\nExperience managing vendors, service providers, budgets, or technology investments.\nStrong understanding of risk management, controls, audit, security, and operational resiliency in a regulated enterprise environment.\nExcellent written, verbal, and executive communication skills, with the ability to translate technical and operational issues into business impact and decisions.\nProven ability to influence outcomes, build trust, and create accountability across multiple organizations and levels.\nPreferred Qualifications\nPeople-leadership experience in financial services, another regulated industry, or a large-scale enterprise technology organization.\nGeneral familiarity with IBM zSystems, z/OS, mainframe storage, networking, capacity, resiliency, or infrastructure lifecycle concepts.\nExperience leading distributed, remote, hybrid, or multi-location teams.\nExperience with outsourced services, managed service providers, staff augmentation, or strategic sourcing models.\nExperience sponsoring modernization, automation, process improvement, or operating-model transformation initiatives.\nLeadership, ITIL, PMP, Agile, or other relevant professional training or certification.\nLeadership Profile\nLeads with empathy, courage, transparency, and sound judgment.\nDevelops people and creates opportunities for others to lead.\nBuilds clarity and accountability without micromanaging technical work.\nRemains calm and decisive during ambiguity, incidents, and organizational change.\nBalances employee experience, client impact, operational risk, and business outcomes.\nValues technical expertise while recognizing that the manager’s primary role is to enable the team, not replace its subject-matter experts.\nIn addition to the salary range, this role is also eligible for bonus or incentive opportunities.\nWhat’s in it for you\nAt Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.\nWe offer a competitive benefits package that takes care of the whole you - both today and in the future:\n401(k) with company match and Employee stock purchase plan\nPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions\nPaid parental leave and family building benefits\nTuition reimbursement\nHealth, dental, and vision insurance","description_format":"text","description_chars":10160,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Cryptocurrencies","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-29T15:53:19Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":10,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":230300,"is_top_pay":true},"html_url":"https://alion.io/job/charles-schwab-senior-manager-mainframe-infrastructure","json_url":"https://alion.io/job/charles-schwab-senior-manager-mainframe-infrastructure.json","meta":{"generated_at":"2026-10-31T10:56:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5314},"rest":"https://alion.io/mcp/rest/get_company?id=5314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcharles-schwab-senior-manager-mainframe-infrastructure"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcharles-schwab-senior-manager-mainframe-infrastructure"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcharles-schwab-senior-manager-mainframe-infrastructure"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/charles-schwab-senior-manager-mainframe-infrastructure\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcharles-schwab-senior-manager-mainframe-infrastructure"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3467743}},{"tool":"search_jobs","arguments":{"company":"schwab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3467743},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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