{"id":4072727,"url":"https://alion.io/job/charles-schwab-specialist-software-development-engineering-22","title":"Specialist - Software Development & Engineering","company":{"id":5314,"name":"Charles Schwab","domain":"schwab.com","url":"https://alion.io/company/charles-schwab-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":93,"open_postings":85,"ghost_share":0.082,"stale_share":0.141,"repost_share":0.259,"time_to_fill_p50_days":10,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"AI Agents","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Blue-Green Deployment","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"MongoDB","optional":false},{"name":"Oracle","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Progressive Delivery","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-11-11T14:10:45Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T14:10:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your opportunity\nAt Charles Schwab, our purpose is simple: we championclients’goals with passion and integrity. Guided by honesty, mutualrespectand a commitment to doingwhat’sright, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success - they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.\nOur Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation,scale,and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations -it’sa chance to experiment, learn, and build within avalue-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region\nWe are seeking an AI Site Reliability Engineer to join a forward-thinking engineering team that builds intelligent observability, monitoring, and deployment automation solutions using AI-augmented development practices while also providing production support for Pega Infinity applications. This role combines hands-on software engineering with operational ownership, requiring the ability to build software solutions for operational challenges, leverage Gen AI to accelerate workflows, automate incident response, and support the stability, availability, and performance of business-critical Pega platforms. You will contribute to architecture, code, AI-driven tooling, and production readiness while partnering closely with development, platform, and business teams to resolve incidents, drive root cause analysis, and implement preventive improvements. Ideal for engineers who are curious, adaptable, and excited about working at the intersection of software engineering, AI, and enterprise application support.\nKeyResponsibilities:\nHigh Availability, Resilience & Pega Platform Stability\nDesign and implement architectures that achieve and sustain 99.999% uptime across critical systems and support the reliability of Pega Infinity production applications\nDefine, measure, and track SLOs, SLIs, error budgets, and operational health metrics for both platform services and Pega applications\nBuild AI-powered self-healing systems with automated failover, redundancy, and graceful degradation\nPerform AI-assisted capacity planning, demand forecasting, and load testing, including performance monitoring for Pega workloads\nMonitor and support Pega platform components such as queues, job schedulers, agents, node types, search indexing, and background processing to maintain application stability\nProduction Support & Incident Management\nProvide production support for Pega Infinity applications, including incident triage, troubleshooting, service restoration, and coordination during major incidents\nMonitor application health, background processing, integrations, APIs, and batch performance to proactively identify and resolve issues before they impact users\nAnalyze failures across Pega case processing, data pages, connectors, services, decisioning flows, and asynchronous processing\nPartner with development, infrastructure, database, and business teams to diagnose production defects, implement fixes, and drive preventive actions\nSupport application releases, hotfix deployments, patch validation, rollback planning, and operational readiness for Pega Infinity platforms\nObservability & Monitoring\nDesign, build, and maintain AI-enhanced observability platforms covering metrics, logs, traces, and intelligent alerting\nImplement AI-powered anomaly detection, predictive alerting, and proactive system health management\nLeverage Gen AI to auto-generate and refine dashboards, alert rules, runbooks, and support playbooks\nBuild real-time availability dashboards with AI-driven trend analysis tracking reliability and support targets\nUse Pega diagnostic tools, alerts, and performance data to identify bottlenecks, failed processing, and platform health issues\nRoot Cause Analysis & Continuous Improvement\nBuild AI-accelerated root cause analysis with thorough postmortems and actionable remediation\nBuild AI-powered diagnostic tools that automatically correlate logs, metrics, and traces\nUse Gen AI to analyze incident patterns, predict recurring failures, and recommend preventive actions\nContinuously reduce MTTD and MTTR through AI-assisted workflows, operational automation, and platform improvements\nDrive corrective actions related to guardrail compliance, rule efficiency, query performance, clipboard usage, and overall Pega application stability\nDeployment Automation\nDesign and maintain AI-enhanced CI/CD pipelines with AI-driven deployment risk scoring\nImplement progressive delivery with canary releases, blue-green deployments, and automated rollbacks triggered by AI anomaly detection\nLeverage Gen AI to generate deployment scripts, IaCtemplates, and pipeline configurations\nEliminate manual toil by building AI agents for repetitive operational and support tasks\nSupport Pega deployment pipelines, product rule packaging, branch merge processes, and environment promotion activities across lower and production environments\nWhat you have\nRequired Qualifications:\n5+ years of software engineering experience with a strong focus on SRE, DevOps, platform engineering, or enterprise application support\nBachelor's degree in Computer Engineering, Computer Science, Information Technology, or equivalent\nHands-on technical ability to architect, review code, and contribute to critical engineering and operational decisions\nProven experience operating systems at 99.99% or higher availability Hands-on experience with GenAI coding tools anddemonstratedability to apply them effectively\nProficiencyin Java or .NET, with scripting skills in Python, Bash, or PowerShell\nStrong experience providing production support for enterprise applications, including incident triage, root cause analysis, and service restoration\nHands-on experience with Pega Infinity applications, including troubleshooting case processing, data pages, connectors, services, background jobs, queues, agents, node types, and environment issues in production or pre-production environments\nExperience working with Pega diagnostic and support tooling, including tracer, clipboard, logs, alerts, performance analysis, and monitoring dashboards\nExperience supporting integrations such as REST, SOAP, messaging, and database interactions within Pega applications\nExperience supporting application releases, hotfixes, and patch deployments with strong change management discipline\nHands-on experience with observability platforms (Datadog, Splunk, Grafana, ELK, or similar)\nStrong experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)\nProventrack recordleading RCA efforts and driving reliability improvements\nProven experience diagnosing production issues end-to-end,identifyingroot cause, and partnering with development teams on corrective and preventative improvements\nStrong understanding of Pega guardrails, performance tuning concepts, and operational considerations forhighly availableenterprise applications\nStrong CS fundamentals including system design, networking, concurrency, and algorithms \nPreferredQualifications:\nExperience with Mongo, Oracle, SQL\nExperience with cloud platforms (PCF, GCP, AWS, or Azure)\nExperience with containerization and orchestration (Docker, Kubernetes)\nPega Infinity certification or prior experience supporting Pega-based applications in production environments\nExperience with ITSM, incident/problem management, and operational support processes\nFamiliarity with Pega deployment pipelines, product rule packaging, branch strategies, and environment promotion processes\nFamiliarity with Pega guardrails, PAL, tracer, clipboard, and alert log analysis\nExperience supporting Pega integrations, including APIs, messaging, and external system connectivity\nKnowledge of Pega background processing constructs such as job schedulers, queues, and asynchronous processing\nExperience with performance tuning, search indexing, node classification, and operational support forhighly availablePega platforms \nWhat’s in it for you\nAt Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration - so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.\nOur base benefits, wellbeing, and total rewards include:\n Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions\nRobust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more\nComprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage\nAnnual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)\nChildcare (creche) reimbursement for eligible employees\nTransportation and meal benefits that support your day-to-day work\nGroup life, personal accident, and critical illness insurance","description_format":"text","description_chars":9791,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-11-11T14:10:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-11T16:22:00Z"},"pay":null,"html_url":"https://alion.io/job/charles-schwab-specialist-software-development-engineering-22","json_url":"https://alion.io/job/charles-schwab-specialist-software-development-engineering-22.json","meta":{"generated_at":"2026-11-11T16:22:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5314},"rest":"https://alion.io/mcp/rest/get_company?id=5314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcharles-schwab-specialist-software-development-engineering-22"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcharles-schwab-specialist-software-development-engineering-22"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcharles-schwab-specialist-software-development-engineering-22"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/charles-schwab-specialist-software-development-engineering-22\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcharles-schwab-specialist-software-development-engineering-22"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4072727}},{"tool":"search_jobs","arguments":{"company":"schwab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4072727},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}