{"id":3482826,"url":"https://alion.io/job/charles-schwab-sr-manager-business-analysis-learning-development","title":"Sr. Manager, Business Analysis & Learning Development","company":{"id":5314,"name":"Charles Schwab","domain":"schwab.com","url":"https://alion.io/company/charles-schwab-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":92,"open_postings":90,"ghost_share":0.078,"stale_share":0.167,"repost_share":0.267,"time_to_fill_p50_days":10,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["El Paso, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":102000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Scrum","optional":false},{"name":"SharePoint","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-29T20:40:16Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-06T05:34:25Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Your opportunity\nAt Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.\nThe Banking Operations learning and development team helps employees build the knowledge and capabilities needed to deliver strong workplace performance. As Senior Training Manager, you will serve as a trusted peer lead, cross-functional project lead, and decision-making partner to the department leader, without direct supervisory responsibility. You will bring together business acumen, influential communication, adaptive coaching, and applied expertiseacross the learning and development lifecycle to turn business priorities into focused, measurable learning solutions.\nIn this role, you will help prioritize the learning portfolio, lead complex initiatives from discovery through evaluation, and create alignment around scope, requirements, risks, trade-offs, decision ownership, and success measures. You will guide quality across needs analysis, instructional design, content development, facilitation, implementation, and evaluation while partnering with business leaders to diagnose performance gaps and determinewhen learning or non-learning interventions will create the greatest impact. Through clear recommendations, purposeful coaching, and disciplined follow-through, you will strengthen workplace application, reduce avoidable rework, and help Banking Operations deliver consistent performance outcomes.\nWe believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).\nApplicants must be currently authorized to work in the United States on a full timebasis without employer sponsorship.\nWhat you have\nRequired Qualifications\n3+ years of applied experience in adult learning and instructional design or content development, learning measurement and reporting, and facilitation or presentations. These experience requirements may be met concurrently and are not cumulative.\nApplied understanding of performance consulting, design, development, delivery, learning technology, and evaluation sufficient to guide quality and effective handoffs across specialties.\nAbility to connect business goals, observable performance outcomes, learning objectives, and evaluation measures; assess demonstratedcapability and workplace application beyond completion and satisfaction; and use findings to improve solutions.\nStrong written and verbal communication, presentation, and facilitation skills, with the ability to adapt complex information and interactive learning for audiences ranging from new hires to senior executives.\nStrong analytical and performance-consulting skills, including needs assessment, root-cause analysis, and process improvement, with the ability to distinguish knowledge and skill gaps from process, tool, communication, and expectation gaps.\nDemonstrated ability to coach adults across career stages, skill levels, and development needs through active listening, purposeful questions, specific feedback, tailored practice, and follow-up that builds capability and independence.\nAbility to influence consultatively and challenge constructively by questioning requests and assumptions, using evidence to define performance needs, and explaining trade-offs when recommending learning or non-learning solutions.\nDemonstrated end-to-end learning and development project leadership, organizational discipline, and sound judgment, including prioritizing concurrent initiatives, validatingrequirements, managing risks and scope changes, and applying quality checks to protect outcomes.\nDemonstrated peer and cross-functional leadership without supervisory authority, including building alignment, facilitatingdecisions, following through on commitments, and presenting evidence-based recommendations within clear decision boundaries.\nExperience applying instructional design models such as ADDIE or SAM across e-learning, instructor-led, and blended learning, and designing coaching or mentoring programs.\nFamiliarity with Agile approaches such as Scrum or Kanban and traditional Waterfall methods, along with a projectmanagement certification such as PMP.\nAdvanced Microsoft Office skills and experience with Articulate authoring tools, SharePoint collaboration and content platforms, and learning management systems used for delivery, administration, and reporting.\nPreferred Qualifications\nExtensive experience delivering process training in the brokerage or financial services industry\nIn addition to the salary range, this role is also eligible for bonus or incentive opportunities\nWhat’s in it for you\nAt Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.\nWe offer a competitive benefits package that takes care of the whole you - both today and in the future:\n401(k) with company match and Employee stock purchase plan\nPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions\nPaid parental leave and family building benefits\nTuition reimbursement\nHealth, dental, and vision insurance","description_format":"text","description_chars":5546,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Mentoring programs","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Cryptocurrencies","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-29T20:40:16Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.875,"p_room":0.75,"age_days":7,"expected_fill_days":10,"reasons":["conf:0","velocity","win:late","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/charles-schwab-sr-manager-business-analysis-learning-development","json_url":"https://alion.io/job/charles-schwab-sr-manager-business-analysis-learning-development.json","meta":{"generated_at":"2026-11-06T06:48:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12011,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5314},"rest":"https://alion.io/mcp/rest/get_company?id=5314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcharles-schwab-sr-manager-business-analysis-learning-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcharles-schwab-sr-manager-business-analysis-learning-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcharles-schwab-sr-manager-business-analysis-learning-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/charles-schwab-sr-manager-business-analysis-learning-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcharles-schwab-sr-manager-business-analysis-learning-development"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3482826}},{"tool":"search_jobs","arguments":{"company":"schwab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3482826},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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