{"id":1730649,"url":"https://alion.io/job/charles-schwab-technical-program-manager-2","title":"Technical Program Manager","company":{"id":5314,"name":"Charles Schwab","domain":"schwab.com","url":"https://alion.io/company/charles-schwab-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":98,"open_postings":18,"ghost_share":0,"stale_share":0.278,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-03T00:02:30Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-07T23:54:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Your opportunity\nAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).\nSchwab Technology Services enables the future of how clients manage their money by delivering innovative and reliable technology products and services. As a Senior Technical Program Manager supporting Schwab’s Site Reliability Engineering organization, you will lead strategic, cross-functional programs that strengthen the reliability, resilience, and operational efficiency of critical production platforms. You will shape program roadmaps and guide automation initiatives involving incident response, operational workflows, observability, deployment, and toil reduction, translating complex reliability objectives into executable plans, measurable outcomes, and sustainable operational improvements.\nThrough Project Management, Strategic Planning, and Risk Management, you will establish priorities, milestones, governance practices, and controls that keep large reliability and availability programs aligned with business, technology, risk, and compliance objectives. You will use Performance Metrics, including service-level objectives and indicators, availability, mean time to detect, mean time to restore, and change failure rates, to evaluate results, identify delivery risks, and support informed Decision Making. You will also coordinate critical production activities such as cutovers, data center failovers, product retirements, and disaster recovery activities, ensuring appropriate cross-team planning, accountability, and support.\nSuccess in this role requires Cross-Functional Collaboration with application development, infrastructure, product, GCC, and offshore vendor teams. You will build strong working relationships, communicate technical concepts and program risks to technical and executive audiences, and adapt program strategies as production conditions and priorities evolve. Your leadership will help reduce manual effort and operational risk, improve execution predictability, and scale more reliable production operations through automation and continuous improvement.\nWhat you have\nRequired Qualifications\nBachelor’s degree in Engineering, Computer Science, Information Systems, a related field, or equivalent experience.\n3+ yearsof technical program or project management experience within enterprise technology environments.\n3+ yearsof experience leading Site Reliability Engineering, production operations, platform reliability, or infrastructure reliability programs.\nExperience leading at least 3 cross-functional programsfrom planning through execution involving engineering, infrastructure, and product teams.\nExperience delivering at least 2 production automation initiatives, such as change request automation, one-touch deployment, incident workflow automation, or observability standardization.\nDemonstrated Project Management experience creating program roadmaps, milestones, dependencies, delivery plans, and measurable outcomes for complex technology initiatives.\nDemonstrated Performance Metrics experience using measures such as service-level objectives or indicators, availability, mean time to detect, mean time to restore, or change failure rate to govern program success.\nExperience applying Risk Management and regulatory or internal control requirements to delivery plans within a regulated or controlled environment.\n2+ yearsof experience coordinating delivery across distributed teams, including GCC employees and/or offshore vendor partners.\nExperience managing at least 2 types of critical production activities, including cutovers, data center failovers, product retirements, or disaster recovery.\nExperience establishing and operating a recurring program governance cadence that includes risk and dependency reviews, milestone tracking, and executive status reporting.\nDemonstrated Cross-Functional Collaboration skills, with the ability to establish accountability and maintain alignment across application development, infrastructure, product, and distributed delivery teams.\nDemonstrated Communication skills, including the ability to explain complex technical concepts, reliability outcomes, dependencies, and risks to technical teams and executive stakeholders.\nDemonstrated Problem Solving and Decision Making skills, with the ability to synthesize complex reliability, incident, and delivery information into actionable recommendations.\nPreferred Qualifications\nPMP, PgMP, SAFe, ITIL, or a similar recognized certification.\nExperience supporting technology programs in financial services or another highly regulated industry.\nExperience using Strategic Planning to refine Site Reliability Engineering program strategies, roadmaps, or operating models as production, platform, and business priorities change.\nDemonstrated Process Improvement experience identifying opportunities to reduce manual effort, operational toil, delivery variation, or production risk through scalable automation.\nDemonstrated Adaptability when responding to changing production conditions, dependencies, risks, or business priorities.\nExperience using Stakeholder Management and Building Collaborative Relationships to strengthen partnerships and maintain delivery alignment across technical, business, GCC, and vendor teams.\nExperience applying Systems Engineering knowledge to programs involving application platforms, infrastructure, production operations, reliability, or resilience.\nIn addition to the salary range, this role is eligible for bonus or incentive opportunities.\nWhat’s in it for you\nAt Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.\nWe offer a competitive benefits package that takes care of the whole you - both today and in the future:\n401(k) with company match and Employee stock purchase plan\nPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions\nPaid parental leave and family building benefits\nTuition reimbursement\nHealth, dental, and vision insurance","description_format":"text","description_chars":6625,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-03T00:02:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 476 · green card filings: 223","filings_12m":476,"filings_prev_12m":595,"green_card_filings_12m":223,"median_offered_wage_usd":155883,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":44}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.832,"p_room":0.9,"age_days":4,"expected_fill_days":8,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/charles-schwab-technical-program-manager-2","json_url":"https://alion.io/job/charles-schwab-technical-program-manager-2.json","meta":{"generated_at":"2026-10-08T00:39:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":988,"day_limit":5000,"remaining_today":4012,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5314},"rest":"https://alion.io/mcp/rest/get_company?id=5314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcharles-schwab-technical-program-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcharles-schwab-technical-program-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcharles-schwab-technical-program-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/charles-schwab-technical-program-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcharles-schwab-technical-program-manager-2"}]}