{"id":1676786,"url":"https://alion.io/job/charles-schwab-zero-trust-operations-engineer","title":"Zero Trust Operations Engineer","company":{"id":5314,"name":"Charles Schwab","domain":"schwab.com","url":"https://alion.io/company/charles-schwab-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orlando, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":155000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Ansible","optional":false},{"name":"Copilot","optional":false},{"name":"Least Privilege","optional":false},{"name":"Python","optional":false},{"name":"Zero Trust","optional":false}],"status":"closed","first_seen_at":"2026-10-02T08:48:06Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-03T14:38:14Z","board_verified":false,"closed_at":"2026-10-03T14:38:14Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Your opportunity\nAt Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.\nWe believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).\nThe Senior Manager, Zero Trust Operations, sits at the center of Schwab’s Zero Trust security ecosystem, owning some of the firm’s most complex and high-impact operational challenges. This role is for a deeply technical, highly trusted individual contributor who thrives in ambiguity and takes pride in leading the response to critical incidents, systemic issues, and platform risks that span cloud, network, identity, and endpoint domains. You will serve as a technical authority and escalation leader, setting direction during high-stakes events, translating complex telemetry into clear outcomes, and ensuring secure, reliable access for the business at scale.\nBeyond incident leadership, this role plays a critical part in shaping the long-term health and maturity of Zero Trust services. You’ll design and implement high-risk changes, evolve policy and segmentation models, and drive proactive improvements through monitoring, automation, and AI-assisted workflows. As a senior individual contributor, you’ll influence outcomes through expertise rather than hierarchy, partnering closely with engineering, architecture, and technology teams, mentoring peers, and raising the operational bar across the organization. This role is ideal for experienced Zero Trust operations professionals who want broad enterprise impact, deep technical ownership, and the opportunity to shape how Zero Trust services operate and mature at scale.\nCore Responsibilities\nOwn and lead the response to complex Zero Trust related service degradations, incidents, and systemic issues, setting technical direction for triage, prioritization, and resolution across teams.\nIndependently investigate and resolve highly complex connectivity, access, and performance issues across Zero Trust network and cloud security platforms by synthesizing logs, telemetry, diagnostics, and cross-domain data.\nServe as a technical incident leader and escalation authority for high-severity or high-impact incidents, directing containment, coordinating multi-team response efforts, driving root cause analysis, and ensuring durable corrective actions.\nSet the standard for stakeholder communication during major incidents, translating technical detail into clear impact assessments, executive-level updates, and remediation strategies.\nDesign, validate, and implement high-risk or high-impact configuration and architectural changes to Zero Trust platforms, ensuring alignment with security strategy, operational resilience, and user experience goals.\nLead the evolution of policy models, access controls, and segmentation approaches aligned to Zero Trust and least-privilege principles, proactively identifying simplification and risk-reduction opportunities.\nOwn pre- and post-change validation strategy, including user experience testing, regression analysis, and risk assessment for changes with broad or ambiguous impact.\nEnforce change quality standards, ensuring complete implementation records, rollback strategies, and audit-ready documentation for complex changes.\nProvide technical leadership for platform stability and resilience, identifying systemic risks, performance bottlenecks, and failure patterns before they impact users.\nDrive proactive monitoring and telemetry improvements, shaping alerting strategies and dashboards that surface actionable signals rather than reactive noise.\nTranslate short-term mitigations into long-term improvements, influencing architecture, tooling, automation, and operational processes to reduce recurring risk.\nPartner with engineering and architecture teams to drive enhancements to Zero Trust services that improve resilience, scalability, and security posture.\nOwn and evolve operational runbooks, troubleshooting frameworks, and incident response practices, ensuring they scale across teams and remain aligned with real-world operations.\nApply senior-level technical judgment in ambiguous or high-stakes scenarios, balancing security, availability, user experience, and business priorities without prescriptive guidance.\nAuthor and maintain authoritative documentation including design references, operational procedures, incident analyses, and platform diagrams used as sources of truth.\nEnsure operational knowledge is durable and transferable, enabling operations, engineering, and support teams to resolve issues with minimal escalation.\nAct as a trusted technical partner to network, identity, endpoint, DevSecOps, cloud, and SOC teams, influencing outcomes through expertise rather than authority.\nRepresent Zero Trust Operations as a senior technical voice in cross-functional forums, articulating risk, tradeoffs, and technical constraints to leadership and partners.\nIdentify, design, and implement automation and AI-assisted solutions (e.g., Microsoft Copilot) to reduce manual effort, accelerate diagnostics, and scale operational effectiveness.\nMentor and develop peers through technical guidance, design reviews, incident leadership, and knowledge sharing, elevating overall team capability.\nContinuously expand cross-domain expertise in Zero Trust, networking, cloud security, identity, and automation to improve solution design and incident response effectiveness.\nPursue ongoing professional development and certifications, aligning skill growth with evolving Zero Trust technologies and organizational priorities.\nWhat you have\nQualifications\nKnowledge & Experience\n5+ years of experience in cybersecurity\n3+ years of direct operational support experience with Zero Trust solutions (ZTNA, CASB, SWG, SASE, etc.)\nWorking knowledge of networking fundamentals, and cloud security knowledge & concepts\nAutomation experience desired (Python, scripts, Ansible, Salt, etc.)\nEducation & Certifications\n4-year college degree in Computer Science or Cybersecurity (or equivalent)\nSecurity certifications (Security+, CASP+, GSEC, SSCP, CDPSE, GIAC/SANS, or equivalent)\nZero Trust vendor certifications\nNetwork certifications (Network+, CCIE, CCNA, CCNP, or equivalent)\nWhat’s in it for you\nAt Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.\nWe offer a competitive benefits package that takes care of the whole you - both today and in the future:\n401(k) with company match and Employee stock purchase plan\nPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions\nPaid parental leave and family building benefits\nTuition reimbursement\nHealth, dental, and vision insurance","description_format":"text","description_chars":7195,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Parental leave","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-02T08:48:06Z"},{"event":"close","at":"2026-10-03T14:38:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 476 · green card filings: 223","filings_12m":476,"filings_prev_12m":595,"green_card_filings_12m":223,"median_offered_wage_usd":155883,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/charles-schwab-zero-trust-operations-engineer","json_url":"https://alion.io/job/charles-schwab-zero-trust-operations-engineer.json","meta":{"generated_at":"2026-10-04T02:07:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2960,"day_limit":5000,"remaining_today":2040,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}