{"id":2476655,"url":"https://alion.io/job/charter-communications-call-center-outbound-sales-representative-2","title":"Call Center Outbound Sales Representative","company":{"id":1754470,"name":"Charter Communications","domain":"charter.com","url":"https://alion.io/company/charter-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":100,"open_postings":119,"ghost_share":0.017,"stale_share":0.042,"repost_share":0.109,"time_to_fill_p50_days":21,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Maitland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T21:36:56Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-05T21:50:34Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.\nReady to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!\nWhat our Outbound Sales Representatives Enjoy Most About the Role\nSupporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly.\nMeeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers.\nHandling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction.\nActing as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.\nCreating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.\nWorking Conditions\nIn an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels.\nRequired Qualifications\nEducation\nHigh School Diploma, GED, or equivalent.\nExperience\n1+ year(s) of call center and/or sales experience \nSkills & Abilities\nClear, concise, and professional oral communication. \nStrong listening and interpretation skills to understand and meet customer needs.\nConsultative sales approach, including needs analysis, objection handling and effective closing. \nJudgement and initiative to make informed decisions. \nAttention to detail and quick response to changing business needs. \nAbility to prioritize and organize effectively, even under high volume. \nMultitasking with job-specific software and office equipment. \nIndependent and collaborative work ethic. \nManagement of multiple prospects. \nProficiency in MS Office and related software applications. \nComfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator.\nPreferred Qualifications\nKnowledge of commercial internet, video, and data services. \nExperience in a fast-paced, customer-focused environment.\nSTM204 2026-84855 STM204 2026\nHere, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.\nA qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.\nGet to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.\nGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. 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