{"id":2634492,"url":"https://alion.io/job/charter-communications-inbound-sales-representative-3","title":"Inbound Sales Representative","company":{"id":1754470,"name":"Charter Communications","domain":"charter.com","url":"https://alion.io/company/charter-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":100,"open_postings":67,"ghost_share":0,"stale_share":0.075,"repost_share":0.045,"time_to_fill_p50_days":15,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greensboro, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T17:00:55Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-20T12:36:36Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.\nDo you enjoy connecting customers with solutions that fit their lifestyles? At Spectrum, you’ll help guide customers to the right combination of cable, internet, home phone and mobile services, ensuring every interaction brings genuine value. Your expertise will directly shape customer satisfaction and drive our team’s success.\nHow You’ll Make an Impact\nEngage customers by evaluating needs and recommending the best Spectrum products and services\nEducate customers on product features and benefits, promoting bundled solutions for maximum value\nConsistently achieve weekly and monthly sales targets by applying effective sales techniques\nBuild trust and rapport with new, existing and former customers to encourage long-term loyalty\nAddress retention calls and resolve billing inquiries, ensuring customer satisfaction and retention\nMaintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions\nDemonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience\nWorking Conditions\nOffice environment with variable hours, including weekends, holidays and split days off\nWhat You’ll Bring to Spectrum\nRequired Qualifications\nEducation\nHigh school diploma or equivalent\nExperience\n+1 year of sales experience, preferably in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success\n+1 year of customer service or call center experience\n0.5 years of sales experience or 0.25 years demonstrated sales success at Spectrum\nSkills\nStrong understanding of cable communications products including video, data, voice and mobile\nFamiliarity with billing systems\nSkilled in needs analysis, objection handling and closing sales\nCapable of meeting and exceeding sales goals\nEffective verbal, written and interpersonal communication abilities\nProven computer proficiency\nAbility to multitask and respond to customer inquiries promptly\nSound judgment, initiative and ambition\nGoal-oriented, determined and self-confident problem solver\nCAM115 2026-84899 CAM115 2026\nHere, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.\nA qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.\nGet to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.\nGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. 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