{"id":2330018,"url":"https://alion.io/job/charter-communications-retail-store-manager-2","title":"Retail Store Manager","company":{"id":1754470,"name":"Charter Communications","domain":"charter.com","url":"https://alion.io/company/charter-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":100,"open_postings":52,"ghost_share":0,"stale_share":0.135,"repost_share":0.077,"time_to_fill_p50_days":15,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warren, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57400,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-17T21:58:18Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Have you ever imagined leading a team that shapes the customer experience and drives sales success every day? As a Retail Store Manager at Spectrum, you’ll help guide, motivate and develop your retail team to deliver exceptional service and build lasting customer relationships. Step into a management role where your leadership directly impacts the store’s performance and the growth of your team.\nHow You’ll Make an Impact\nLead and inspire your team alongside the Market Manager to exceed sales targets and operational goals while ensuring a welcoming and organized retail environment\nFoster strong customer relationships by resolving escalations, listening actively and utilizing proven sales techniques to retain and upgrade customers\nEnsure the store upholds Spectrum’s brand standards and delivers outstanding sales and customer care\nAssess sales behaviors and product knowledge, collaborating with management to drive improvements and embrace change\nIdentify sales and operational issues, developing actionable strategies to enhance store performance\nProvide subject matter expertise on store functions, Spectrum products, pricing, promotions and service features, including insights on competitors\nMaintain operational excellence in store appearance, inventory management and staffing while minimizing losses\nSupport employee engagement by onboarding, training and retaining top talent and managing team schedules\nDeliver daily coaching and feedback through various forums to promote continuous learning and high performance\nEnforce company policies and procedures, including inventory and cash management\nWorking Conditions\nOperate in a retail environment with hours spanning seven days a week, including holidays\nWork amid moderate noise levels\nBe available to your team during store hours and travel to other locations as needed\nHandle physically demanding tasks including lifting up to 35 lbs\nStand for prolonged periods\nAdhere to uniform attire and appearance requirements\nWhat You’ll Bring to Spectrum\nRequired Qualifications\nEducation\nBachelor’s degree or equivalent work experience\nSkills\nAbility to read, write, speak, and understand English \nAbility to build effective partnerships within all areas of the organization by exhibiting solid interpersonal leadership, influencing and presentation skills \nExperience working inside a destination-style retail environment \nProven ability to lead others and motivate them to succeed sales culture \nHigh comfort level with all forms of technology; including mobile devices and video platforms \nKnowledge and ability to use computer and software applications \nAbility to prioritize, organize, manage multiple tasks/projects and handle change effectively \nAbility to make qualitative judgements \nPreferred Qualifications\nEducation\nBachelor’s degree or equivalent work experience\nExperience\n1+ years of management in a sales or customer service retail environment\n1+ years of telecommunications or wireless experience\n3+ years of sales or customer service experience\n3+ years of experience working in a destination-style retail environment\nSkills\nSome experience implementing sales training and employee development programs\nSome knowledge of identifying sales trends and risks and communicate findings to management\nProven change management abilities\nSRL402 2026-83336 SRL402 2026\nHere, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.\nA qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.\nThe base pay for this position generally is between $57,400.00 and $95,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.\nIn addition, this position has a commission earnings target starting at $11,000.\nGet to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.\nGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. 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