{"id":3202097,"url":"https://alion.io/job/charter-communications-retail-store-sales-manager","title":"Retail Store Sales Manager","company":{"id":1754470,"name":"Charter Communications","domain":"charter.com","url":"https://alion.io/company/charter-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":100,"open_postings":61,"ghost_share":0,"stale_share":0.098,"repost_share":0.066,"time_to_fill_p50_days":18,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2720},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T09:05:40Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T06:56:31Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Seeking a leader who thrives in a fast-paced retail environment? At Spectrum, you will support your team to deliver exceptional sales, retention and customer service, guiding professionals to excel in every customer interaction. You’ll work alongside the Market Manager to foster an inspired workplace where your coaching drives results. Your leadership will directly influence the success and growth of your store.\nHow You’ll Make an Impact\nLead and motivate a sales team to exceed sales goals and operational standards while maintaining a clean and organized retail environment\nRetain customers by building positive relationships, resolving escalations and leveraging listening and probing skills to address objections and present solutions\nEnsure the store consistently aligns with Spectrum brand expectations and delivers outstanding customer care\nAssess sales behaviors and product knowledge, partnering with management to drive continuous improvement and change initiatives\nIdentify sales and system challenges, creating actionable plans to increase business opportunities\nProvide expertise on all store functions and Spectrum offerings, including pricing, promotions and service features\nMeet operational standards by managing store appearance, inventory and staffing levels to minimize losses\nOnboard, train and retain top talent, creating schedules and fostering engagement through daily coaching and performance management\nEnforce company policies and procedures, including inventory and cash management processes\nWorking Conditions\nRetail environment with flexible hours, including weekends and holidays, with potential travel to other locations as needed\nAbility to lift up to 35 lbs. and stand for extended periods\nUniform attire and appearance required\nWhat You’ll Bring to Spectrum\nRequired Qualifications\nEducation\nBachelor’s degree or equivalent work experience\nExperience\n1-3+ years of management in sales or customer service retail environment\nSkills\nAbility to read, write and speak English\nAbility to build effective partnerships across the organization\nDemonstrate solid interpersonal, leadership, influencing and presentation skills\nExperience in destination-style retail environment\nProven ability to lead and motivate others in a sales-focused environment\nComfortable with technology including mobile devices and video platforms\nProficient with computers and software applications\nAbility to prioritize, organize and manage multiple tasks or projects\nAbility to manage change effectively\nAbility to make qualitative judgements\nPreferred Qualifications\nExperience\n1+ years management experience\n1+ years of telecommunications or wireless experience\n3+ years sales experience\n3+ years’ experience in destination-style retail environment\nSkills\nExperience implementing sales training and employee development programs\nAbility to identify sales trends and risks and communicate findings to management\nProven capability in change management\n9M2394 2026-85500 9M2394 2026\nHere, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.\nA qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.\nGet to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more.\nGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. 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